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RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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106 results found

  1. Journal entry payment option

    Add journal entry option as a payment method to POS
    Sometimes the POS times out and the credit card processed via the credit card terminal and you are not able to log in the payment via journal entry

    1 vote

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  2. Verify Credit Card Payments Posted to Account is RMS

    A useful feature would be some sort of validation when credit card charges are processed. Currently we have a number of charges processed within RMS and properly processed by our merchant account (OpenEdge) but the result of the charge is not posted to the RMS account. This makes us look bad to our guests (because of double charges to their credit card), makes bank reconciliations very difficult and costs us time and money.

    1 vote

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  3. I would like an error message to pop up when a new client contains same details as an existing client profile

    There's too many duplicated clients in RMS due to the user not selecting an existing client profile. it would be good if the system was smart enough to recognise either an email or mobile phone number as already existing. then pop up a window that says.. this client detail already exists. are you sure you want to create a new client? or revert to existing.

    1 vote

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  4. Grandstream IP PBX

    Grandstream IP PBX offers a set of unified communication features in easy to manage on premises solutions with no licensing fee. You can easily buy Grandstream IP PBX at wholesale prices on Grandstreamindia.co.in.

    Visit us - https://www.grandstreamindia.co.in/products/ip-pbxs.php

    1 vote

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  5. Find Sundry item by barcode

    We would like to be able to find a sundry item by using the barcode reader. We have many sundry items in the park kiosk and it is difficult to find by name.

    1 vote

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  6. Add email to guest as an option on Charge Backs

    Allow option to email the charge back notice to the guest instead of printing and signing. Saves on paper and time.

    1 vote

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  7. Digital Banking Platform To Send Money Abroad

    Send Money to your friends and family worldwide using a single smart moneyHOP banking account. It is a smart, secure, e-payment method with no commissions, that allows you to send money without any doubt. Explore the website to know more.
    https://www.moneyhop.co/blog/

    1 vote

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  8. How Do I Come To Know About Cash App Clarence Fee?

    Don’t you need to go anywhere if you are not really aware of Cash App Clarence Fee! At the official Cash App help section, you will be able to determine almost all sorts of charges and fees while using the Cash App services. Apart from that, you will need to contact the Cash App support representatives who will help you to understand each and every thing about the same. So, whenever you come across any query regarding the same, you should go to the help section right now. https://www.cashelpsapp.net/does-cash-app-have-a-clearance-fee/

    1 vote

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  9. Implement a quicker way to review and update property rate rules across multiple properties

    The current interface to review and update property rate rules is quite tedious to use when reviewing and updating changes to multiple rates across multiple properties.

    A cleaner interface needs to be developed where you can view and update the details in a table across multiple properties, similar to how rate adjustment are updated.

    1 vote

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  10. I would like PENCIL reservations not to create client profiles.

    At parks we want to be able to hold a spot on the booking chart for a limited amount of time (like pencil res), however we don't want to create a client profile as we haven't collected the persons details yet... and they haven't booked with us before. Example, Steve calls and all we know is his first name and mobile. As we have first name, surname, mobile and email as mandatory fields.. when a pencil res is made we are unable to complete the details. Can we have the ability to do a HOLD reservation, for a limited amount…

    1 vote

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  11. 2 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  12. bulk cancel

    Option to Cancel Bulk Bookings.

    eg. When an event gets cancelled due to rain, I have to cancel 60+ reservations. Currently have to enter each individual booking to cancel.

    3 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  13. Choose 'days available' when setting a derived rate

    I want to set up a mid week rate that is discounted from a master rate with a % discount and only bookable on certain days of the week. I can't see how this can be done without a lot of manual work to set up multiple rate periods (for each week) which is time consuming and quickly gets messy. I would like to be able to quickly tick a box to say which days of the week a derived rate is bookable.

    2 votes

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    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  14. Reverse Receipts

    We would like to reverse receipts paid against an invoice without having to cancel the invoice first, as the invoice still needs to be paid.
    Having to cancel the invoice, then reverse the receipt, means we then have to recreate the invoice (which will have a new number and will be dated today instead of the original inv date) adding confusion to sales figures / due date of invoice and a new set of inv no/dates for customers. Reverse receipt is a basis accounting action.

    3 votes

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    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  15. Allow limits to be set on how many bookings can be taken for a particular rate plan

    If we set up a package to sell rooms + tickets to an onsite event, we really need the option to limit the total number of bookings we take on this rate plan, as we may only have 10 tickets available to the event (for example).

    Currently we can set an allotment to limit the number of bookings per day, but no way to set a total limit at a rate plan level.

    2 votes

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    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  16. column information

    IN/OUT Screen:

    Please revert back to displaying DAY along side the date in the Arrival / Departure Columns.

    an option to remove the time in these columns would be great, this is not something I require and try to hide when screen sniping the reservation information to paste in an email to client.

    In the Status Column - please revert to full spelling off Arrived/ Cancelled/ Confirmed rather that the abbreviations.

    2 votes

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    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  17. I have had owners ask me what the different colors mean for reservations in the owners portal. I am suggesting that there is a legend on the

    I have had owners ask me what the different colors mean for reservations in the owners portal. I am suggesting that there is a legend on the owners portal so the owners can see what each color reservation means.

    1 vote

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  18. Flexibility for requirements set on profiles

    Please have the ability for free type requirements that are set in guest, company or agent profiles - rather than only set ones. this would give us much more flexibility and automation

    2 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  19. Allow sorting on the meter reading UTILITY METER PROCESSING to allow sequential site numbers

    Allow sorting on the meter reading UTILITY METER PROCESSING to allow sequential site numbers

    You have it on the Set up Meters but it does not transfer the reading list when sorted.
    Also allow files to be exported to excel for meter Utility processing

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  20. Save invoices directly from RMS with right click rather than downloading first

    Save invoices directly from RMS with right click rather than downloading first

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

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