RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. Ability to Change Transaction Date on Invoice

    Ability to change display date on invoice for charges made
    eg - guest staying multiple nights - disputes restaurant charge change charge that charge then appears on date of change on invoice -showing they ate twice in restaurant on same date - not the audit date just the display date

    1 vote

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  2. Find a manageable framework to handle Email, cookies..

    Find a manageable framework to handle Email, cookies, sessions and much more by deploying CakePHP into your website. Can’t make it happen yourself? Hire the PHP developers and augment your PHP development team by using IKONIC outsourcing services. Save yourself from the hefty hassle of hiring a good resource for your team, and outsource the Cake PHP developers within no time.

    IKONIC is a den of web developers that also happen to be the sales boosting gurus. Need to streamline the purchasing methods for your customers? Hire IKONIC! Need to smooth the emailing processes and utilise the cookies data to…

    1 vote

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  3. I would like to set the default when issuing or renewing a BIG4 membership for the radio button to Res Account

    I would like to set the default when issuing or renewing a BIG4 membership for the radio button to Res Account, rather than client account. It doesn't makes sense to add to client account when you are issuing/updating membership through the reservation.

    1 vote

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  4. The Tell-Tale Signs Of A Bad CV Joint And How It Could Affect Your Car

    You drive a car and anticipate a smooth ride, even on uneven surfaces. But how is it possible to travel at higher speeds with so little disruption to the road?

    A CV joint, also known as a constant velocity joint, is in charge of doing this to transfer engine power to the wheels. Regardless of the drive shaft and axle shaft angles, they are responsible for maintaining the same speed on an uneven surface.

    How Do CV Joints Facilitate Vehicle Movements?

    In a complex drive train, a drive shaft has a connection to the transmission and the differential. When an…

    1 vote

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  5. Group Bookings dropping in with individual names

    When group bookings are received from OTA's (i.e. Booking.com) they should drop into RMS with individual guest names - currently all rooms associated with the group drop in under the bookers name only and need to be changed manually.

    2 votes

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  6. Top Handy Tips to Ensure Top Car Transmission Performance

    A car's transmission is a complex component, and over the years, it tends to experience a dip in performance. There might be a lot of factors that might degrade the performance. Consistent friction or a low level of transmission fluid is some of the major causes of the low-grade performance of a transmission system.
    An automobile's transmission is just as crucial as its engine in terms of performance. It is a transmission job to manage, at various gear ratios, the engine torque into usable power to drive the wheels of a vehicle.
    However, nobody wants to deal with transmission problems,…

    1 vote

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  7. The Most Common Car Battery Troubles – Solved!

    A battery makes an integral part of your vehicle. You can expect it to serve you with a battery. However, the batteries die once they hit a certain age, but if they face failures before the stipulated time limit, it needs some sort of analysis. There are a number of factors affecting the quality of your battery. They include aging, lack of preventive care, as well as environmental factors.

    A battery failure is considered when you do not get enough charge to restart your vehicle over night or after some time. However, it is rare for a battery to fail…

    1 vote

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  8. Ever Feel Like Your Car Lacks Acceleration? Here’s What To Do!

    It is not surprising that there are many different car types in the world. They differ in a variety of ways, including how they look and how powerful their engines are. Similarly, there are vehicles that vary in performance.

    However, do you know about the performance? The performance signifies the capacity of a car’s engine to generate acceleration. A car gets enough acceleration that the wheels can move on the road.

    How Does An Engine Generate Acceleration?
    It seems magical how fuel energy turns into kinetic power. An internal combustion engine does the work of generating power or acceleration. The…

    1 vote

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  9. Is Your Car Frequently Overheating? Here’s How to Fix It

    As your car draws power from the engine’ combustion process, there is always be heat due to the burning of fuel.

    However, the cooling system does its work to keep the extra heat away to allow your car’s engine function properly.

    However, you won’t be in the middle of nowhere with an overheating car. The cooling system has a task to do to manage the excessive heat from your. But, there may be some instances when it may stop working and lead to a heated condition.

    A car utilizes two ways to cool its engine. One is using the coolant…

    1 vote

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  10. Edit Sundry Charges

    I would like to be able to edit Sundry Charges Added to accounts. For example if I have a group with 56 meals each day for 5 days and 1 has to cancel I need to remove all charges to add them as 1 less, rather than being able to edit all to now be 55 meals each day.

    2 votes

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  11. Here Is What’s Causing Your Car to Vibrate

    The cars are meant to run smoothly on the road, even at high speeds. However, a vehicle such as a car might develop some sort of issues over the years. One such issue is vibration. It is something that does not come into knowledge suddenly, but it matures over time until you start to experience it considerably.

    A vibrating car does not seem too serious, but it is something that you should not take lightly. Such issues might turn into something serious over time as they may be combined with wear and tear. It generally results in shaking and staggering.

    1 vote

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  12. Ability to add the same properties into multiple groupings at once

    Being able to add the same properties to multiple groupings so that you can have regional groupings as well as citywide groupings etc.

    1 vote

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  13. I would like to be able to charge a 1 night surcharge and keep the deposit at first night tariff without package

    We set up under package a 1 night surcharge for first night $30 and remove the surcharge on 2nd night -$30. This is how we were taught to apply a 1 night surcharge. However, this then (based on our deposit rules) charges the first night + $30 surcharge for a 5 night stay. We only want to charge first night for a booking over 1 night.

    1 vote

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  14. ACH reverse receipt for NSF

    We would like to see an option to reverse and ACH payment that was rejected by the bank. Reverse option is only available the day of processing but we do not get notification from the bank the same day as the processing day from the bank

    1 vote

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  15. Journal entry payment option

    Add journal entry option as a payment method to POS
    Sometimes the POS times out and the credit card processed via the credit card terminal and you are not able to log in the payment via journal entry

    1 vote

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  16. Verify Credit Card Payments Posted to Account is RMS

    A useful feature would be some sort of validation when credit card charges are processed. Currently we have a number of charges processed within RMS and properly processed by our merchant account (OpenEdge) but the result of the charge is not posted to the RMS account. This makes us look bad to our guests (because of double charges to their credit card), makes bank reconciliations very difficult and costs us time and money.

    1 vote

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  17. I would like an error message to pop up when a new client contains same details as an existing client profile

    There's too many duplicated clients in RMS due to the user not selecting an existing client profile. it would be good if the system was smart enough to recognise either an email or mobile phone number as already existing. then pop up a window that says.. this client detail already exists. are you sure you want to create a new client? or revert to existing.

    1 vote

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  18. Grandstream IP PBX

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    1 vote

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  19. Find Sundry item by barcode

    We would like to be able to find a sundry item by using the barcode reader. We have many sundry items in the park kiosk and it is difficult to find by name.

    1 vote

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  20. Add email to guest as an option on Charge Backs

    Allow option to email the charge back notice to the guest instead of printing and signing. Saves on paper and time.

    1 vote

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