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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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35 results found

  1. Custom Reservation Statuses & Colours

    Additional booking status which can be customised with the name of the travel agent and colour for the booking charts for confirmed bookings taken by booking agents

    This would allow us to confirm bookings taken by travel agents (eg. Hoseasons) who pay the fees 2 weeks after the customers have left to a different colour other than the confirmed booking colour, which is also used for customers who booked directly with us and paid their money in advance of their arrival. Meaning that when the booking status and surname is selected on the booking chart, we would be able to…

    14 votes

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    11 comments  ·  General  ·  Admin →
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  2. Add Credit Card Transaction Fee Toggle to Direct Payments

    Under Utilities -> Direct Payments -> Charge Credit Card works great to bulk charge guests. But a on and off toggle for "Apply Credit Card Transaction Fee" would make it even better. Right now we apply a credit card transaction fee to all reservations, but not to water and electric charges. The ability to turn off the credit card transaction fee (by security profile - managers and above) would be very helpful. Thanks for speeding up our operations!

    4 votes

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  3. Reinstate automatic inclusion for Admins when a SR is raised from any property in a Chain

    I would like the Service Request functionality of being able to see any SR raised for any of my properties Reinstated so that it is not reliant on being "Copied In".

    1 vote

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  4. A column in the IN/OUT Movements screen showing the guests Boomgate access code

    A column in the IN/OUT Movements screen showing the guests Boomgate access code, to keep track of for after hours arrivals/entries into the park that have forgotten their code and cannot enter.

    1 vote

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  5. How does food service packaging help maintain food quality and freshness?

    Food service packaging plays a crucial role in maintaining food quality and freshness by providing protection against external factors such as moisture, air, light, and contamination. Packaging materials with barrier properties create a sealed environment that prevents the entry of oxygen and moisture, which can lead to food spoilage and deterioration.
    Additionally, packaging designs that minimize exposure to light can help preserve the color, flavor, and nutritional content of food items. Properly sealed packaging also reduces the risk of contamination from external sources, ensuring that food remains safe for consumption over extended periods, thereby enhancing customer satisfaction and reducing food…

    1 vote

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  6. Do you know the importance of gst registration documents?

    Yes, the importance of GST registration documents cannot be overstated. These documents serve as crucial evidence to verify the identity, address, ownership, and financial status of the business entity applying for GST registration. Providing accurate and valid documents ensures compliance with GST regulations and helps prevent fraud or misrepresentation.

    Additionally, proper documentation facilitates smooth processing of the GST registration application, reducing the risk of delays or rejections. Therefore, understanding and fulfilling the requirements for GST registration documents are essential for businesses to legally operate under the GST regime.

    Read More: https://a2zlegalhub.com/gst-registration/

    1 vote

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  7. Portal link able to be sent to added guests on a reservation and to have their own account not reservation account

    We are a ride park which requires all adult guests to agree to and sign their own legal documents before arrival at the park. Also these additional guests would need their own account to pay for their own riding fees etc
    We cannot use the additional guest feature in RMS reservations because it sends the link to the main guests portal not the additional guests portal and does not allow for them to have their own account
    Is there a way you can make it so each additional guest can receive a link to their own guest portal and have…

    1 vote

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  8. Online group bookings entering each units guest details at the time of booking

    Group bookings online, make guests enter the correct information of the person staying in that unit. When booking for example 4 sites online, it mirrors the main guest booking. In reality the guest cannot physically stay in 4 different units. It would be nice for all information to be collected at the time of booking, if adding a unit insert guest details, reservation details with number of adults and kids etc. Then continue on with the booking.

    1 vote

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  9. Scan barcodes to search through extras quicker.

    It would make adding new inventory received much faster if you could scan the barcode to search for that specific item within extras rather than having to scroll or type in the name. Would streamline the process of adding inventory to take much less time.

    1 vote

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  10. Log all changes to profiles in the Audit Trail

    This is a suggestion. When changes are made in the Profiles, the Audit Trail does not show every change. I feel it would be very important to have every/any change shown in the Audit Trail and who made the change.

    1 vote

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  11. Optimization for Available unsold Nights

    Since we are a seasonal business, getting the most out of the 3 months is important. We spend hours each week going through the booking chart moving reservations to back up other reservations within the same site type. Therefore there are no "holes" and hoping to move the reservations so guests do not have to jump from one cottage to another, in order to stay with us 3 nights. It would be nice if managers had the ability to hit 1 button that states "optimize" so that it would shuffle the sites to open up longer stays in a row.…

    1 vote

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  12. I would like the country code for phone field in RMS be searchable by country name

    If we could search the country name, eg Portugal, to find the country's international dialling code. I would not know it's code is PRT and code is +351. There needs to be a better way to search this field.

    4 votes

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  13. Bulk status change

    Ability to change reservation status via the In/Out movement page. Similar to selecting multiple reservations and 'checking in' all at once.

    1 vote

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  14. Can you provide a comprehensive list of documents required for GST registration for different types of businesses?

    The documents required for GST registration vary based on the type of business entity. For individual proprietors, documents include PAN card, Aadhaar card, passport-sized photograph, and proof of business ownership (e.g., rent agreement or property documents).

    Partnership firms require partnership deed, PAN card of partners, and identity/address proofs. Companies need incorporation certificate, memorandum/articles of association, PAN card of directors, and identity/address proofs. Additionally, all businesses must provide proof of the principal place of business (e.g., utility bills or rent agreement), bank account details, and digital signature (for companies/LLPs). Verification documents should be accurate and up-to-date to facilitate smooth registration.

    Read…

    1 vote

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  15. Make it harder for an employee to be able to wipe out a previous guest profile by simply changing the name on the res.

    It's all too easy for a desk clerk to wipe out a previous guest's profile by simply changing the name on a reservation rather than clicking on the "Replace Guest" button. Perhaps bring up a popup message when changing the name on a res that says something like "Are you sure that you want to remove previous guest's profile?"

    7 votes

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  16. Integrate RMS with Outlook Calendar

    integrate RMS with outlook calendar

    1 vote

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  17. Different categories of "Out of Order" sites

    It would be nice to have the ability to create different categories of out of order sites. Our property locks sites for a variety of reasons, and having the option to lock sites under different out of orders would be very useful. At the very least having the option to modify colors for individual Out of Order sites on the booking chart.

    3 votes

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  18. Form Letters

    Can we add a merge field into RMS Form letters that includes the deposit amounts based on the total charge.

    2 votes

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  19. I would like the international dialling code to be able to be set as mandatory.

    Currently, there is no way to set the international dialling code to mandatory. If this is going to be a required field for SMS moving forward, it should be a mandatory field OR the ability to set it as mandatory for those who utilise the SMS modules.

    2 votes

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  20. Complimentary Upgrades

    When we are complimentary upgrading our guests the new update on RMS results in 'Would you like to re-create the tariff' is automatically set to YES. This is causing overcharging in our system.
    The option to have this default to NO, as it did prior to the most recent RMS update would greatly help our system.

    2 votes

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