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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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200 results found

  1. I would like a text message notification when the MFI processor stops running

    I would like a notification via text message as well as email when the MFI Processor stops running. Lately the MFI processor has been dropping out at night (power outages etc) when emails are not monitored. It would enable us to fix the issue before guests call us that they are not able to get through the boom gates.

    3 votes

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    0 comments  ·  Modules  ·  Admin →
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  2. Custom Label Added Control Panel Restrictions

    Have the ability to name a restriction in Rate Manager for our own records, or put a note against it


    Just wondering if there is currently (or could be?) the ability to name a restriction for our own records, or put a note against it?

    For example, I've just applied some Clear Stop Sell and new Stop Sell, so that I could release the restriction of 25 Dec 2024 onwards for online bookings, and then place one from 8 Jan 2025 as I start rolling out availability to online.

    It would be good to somehow have something against these that…

    1 vote

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  3. Different categories of "Out of Order" sites

    It would be nice to have the ability to create different categories of out of order sites. Our property locks sites for a variety of reasons, and having the option to lock sites under different out of orders would be very useful. At the very least having the option to modify colors for individual Out of Order sites on the booking chart.

    3 votes

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    1 comment  ·  General  ·  Admin →
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  4. Pace Report Monthly Sub Totals

    Sub totals in Pace report

    Can you please add monthly totals to the pace report as currently you have to pull each month individually, which is time consuming.

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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  5. Form Letters

    Can we add a merge field into RMS Form letters that includes the deposit amounts based on the total charge.

    2 votes

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  6. Guest Facing Requirements to Include Long Description on the RMS IBE

    Long Descriptions to show in guest facing IBE

    'Enhance your stay' add on for requirements-
    Long description does not show guest facing, only internally when you are in the setup portion in RMS.

    1 vote

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  7. corporate portal

    Availability Chart on Corporate Portal
    We would like to have an availability chart accessible to for agents so they can easily see where the gaps may be in availability. Right now there is no easy way for them to do this, other than to constantly adjust dates until they find availability. It could look like the Availability Chart we have access too or a simple booking chart.
    We want to make the Corporate Portal as easy to use and informative as possible to help generate more bookings through our Agent partners.

    2 votes

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    0 comments  ·  Portals  ·  Admin →
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  8. More Date Filters on Reports

    Reports to include date range of "same month last year" and "Financial year".


    I would like to be able to compare reports this month's revenue for example with the same month last year. We can only select last month, this month, next month. I know I can add a custom range, but would be quicker to have this button. Would be helpful for dashboard reports. There's no use comparing February's revenue to January's. I would like to compare this February to last February for a more helpful comparison.
    Also when most Australian businesses report in Financial years July-June, it would…

    1 vote

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  9. The ability to over ride triggered correspondence when your manually sending it out.

    In my business, every day guests are sent arrival codes via SMS at a time earlier than the scheduled time to trigger the SMS correspondence to them, as there is always someone who calls and asks for an early checkin.
    In these circumstances you dont want the SMS to trigger at the designated time, as it has already been sent to the guest (not a good look to be sending it again and a complete waste of money sending a second time).
    There needs to be either :
    -a tick box when you're setting up the rules of triggered correspondence…

    2 votes

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  10. I would like the international dialling code to be able to be set as mandatory.

    Currently, there is no way to set the international dialling code to mandatory. If this is going to be a required field for SMS moving forward, it should be a mandatory field OR the ability to set it as mandatory for those who utilise the SMS modules.

    2 votes

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  11. Complimentary Upgrades

    When we are complimentary upgrading our guests the new update on RMS results in 'Would you like to re-create the tariff' is automatically set to YES. This is causing overcharging in our system.
    The option to have this default to NO, as it did prior to the most recent RMS update would greatly help our system.

    2 votes

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  12. Guests Credit Cards in the Pre Check In Portal When Company is paying on 30 Day account

    When a company has been selected in the "bill to" section for both Accom and Extras there shouldnt be a requirement when completing the pre check in for a credit card to be entered.
    We have a lot of issues with guests not wanting to place a credit card if the company is covering all charges.

    1 vote

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  13. A method to apply a percentage increase to tariffs within specific tariff periods

    A method to apply a percentage increase to tariffs within specific tariff periods instead of having to create new tariffs for each period.

    2 votes

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  14. Category Custom Fields - Add Yes/No Field

    add Yes/No customizable labels to Site Type


    Similar to custom labels for Guest, add a Yes/No customizable field to Site Type. For Example, not all of our sites are rentable so I would like to add a custom field that says 'Rental Program' with a Yes/No option.

    1 vote

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  15. Report Writer - Add Guest Date Modified Field to Search

    Add Date Modified to Guest in report writer

    I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.

    I am able to get a list of all owners, but I can't determine when the last time their information was updated.

    I would like the field 'Date Modified' added to the report writer Guest search table.

    1 vote

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  16. Guest Profile Pronouns Option

    A section on the guest profile to have optional pronouns for guests, similar to titles mr. miss. dr. prof, etc. Optional for guests to fill out on direct bookings.

    1 vote

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  17. Gift Cards with Existing Payment Gateway

    We are a current client who would like to have the ability to utilise the available Gift Card functionality in RMS with our existing payment gateway - CBA.

    3 votes

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  18. Channel Manager Mapping Search & Filter

    A search function on the channel manager would be really useful instead of scrolling through rate codes to find the one you are looking for.

    1 vote

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  19. Availability Chart Stats On By Default

    It would be good to have the option of having 'stats on' as a default setting for the availability chart,

    1 vote

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  20. Portal Enhancement

    It would be great as part of own booking management within the portal if a guest could apply a discount/promo code to a booking.

    1 vote

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