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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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94 results found

  1. Easy Signature Collection Link

    An easy signature collection link that we can create and send to guests for their booking which will look identical/same as the signature collection in the Guest Portal but without the long and time consuming steps of the guest portal.

    We would like to be able to collect a signature for our Ts & Cs for our guests by simply sending a link if we are not troubling them with the guest portal.

    The signature collection would function the same in sending the signed digital form to correspondence.

    1 vote

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  2. hitclubhomes

    Hit Club là điểm đến lý tưởng cho những ai đam mê sự hứng khởi và năng động. Với không gian hiện đại, âm nhạc sôi động và không khí sôi nổi, chúng tôi cam kết mang đến trải nghiệm vô cùng đặc biệt cho mọi khách hàng. Hãy cùng chúng tôi tạo nên những kỷ niệm đáng nhớ và đắm chìm trong không gian giải trí không giới hạn tại Hit Club!
    Website: https://hitclub.homes/
    Địa Chỉ: 76 Nguyễn Xiển, Long Thạch Mỹ, Quận 9, Thành phố Hồ Chí Minh
    Phone : 0988666888
    Tags: #Hitclub #taihitclub

    1 vote

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  3. It would be great if rates were organized alphabetically in property options rate management. They are organized this way everywhere else

    It would be great if rates were organized alphabetically in property options, rate management. Rates are organized this way everywhere else in the system, but in rate management they are organized by the date they were created.

    1 vote

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  4. I would like the ability to schedule charges to be added for a future date in Job Management

    In Job Management we currently can setup scheduled charges however they can only be posted as of the current accounting date. It would be beneficial to have the ability to setup scheduled charges to start as of a date in the future.

    1 vote

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  5. Option for 'advanced property selection' on the in/out screen and booking chart.

    Option for 'advanced property selection' (view multiple properties at once, like you can on tariff manager) on the in/out screen and booking chart.

    1 vote

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  6. Security profile Grouping

    It would be better if there's a grouping per security profile in which we can include/exclude users to a certain security profile. As of now what we can do is define each user's account on the user information menu.

    1 vote

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  7. Add Search by Guest Name to Balance Transfer and Charge Transfer

    Ability to search guest names in credit and balance transfer function

    I would like the ability to search for guest firts name and last name in the credit and balance transfer functions to avoid having to first seperatly find the account number and then come back to this function to perform the transfer.

    3 votes

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  8. Email Receipt on Payment by RMS Pay By Link

    Automated payment receipt when customers us a pay-by-link

    When a customer uses a pay-by-link that is sent to them via sms it would be really helpful if a receipt of the payment could be sent automatically.

    1 vote

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  9. Add Next Arrival in Area on the Clean Screen Task View

    See next arrival on task view, so that we can allocate prioritized rooms

    on the clean screen it would be great to see next arrival on the task view, this would make it easier to allocate prioritized rooms to staff.

    we can now see it in the area view, but we need to write down the rooms to prioritize before switching to task view to allocate

    3 votes

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  10. Multiple Guest & Reservation Notes Fields

    An additional note box that is specific to either a booking or a customer.


    An additional note box to record detailed information about a guest that doesn't need to appear on the in/out movement report.

    At present we use the client note to record the data we need for every booking (where there caravan is stored) and the reservation notes that are specific to that booking. Both of these notes appear on the in / out movement report. A third note, would allow for detailed information to be recorded, which is either specific to the customer or the booking without…

    1 vote

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  11. Custom Label Added Control Panel Restrictions

    Have the ability to name a restriction in Rate Manager for our own records, or put a note against it


    Just wondering if there is currently (or could be?) the ability to name a restriction for our own records, or put a note against it?

    For example, I've just applied some Clear Stop Sell and new Stop Sell, so that I could release the restriction of 25 Dec 2024 onwards for online bookings, and then place one from 8 Jan 2025 as I start rolling out availability to online.

    It would be good to somehow have something against these that…

    1 vote

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  12. Advanced Housekeeping Tasks

    Automatically calculate when rooms are DEEP/FULL cleans based on # of nights occupied. i.e. full linen/quilts/protectors every 5th night


    Would be good if RMS housekeeping tasks could automatically tell us when we deep clean rooms after X amount of nights occupied (i.e. 3x 1 night stays+2 night stays - we would change on the 5th night that room has been used). We currently manually have a register for each room in our property, that we mark out every 5th night the room is used, it gets a FULL linen change i.e. duvets, mattress & pillow protectors.
    If this was a…

    2 votes

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  13. Category Custom Fields - Add Yes/No Field

    add Yes/No customizable labels to Site Type


    Similar to custom labels for Guest, add a Yes/No customizable field to Site Type. For Example, not all of our sites are rentable so I would like to add a custom field that says 'Rental Program' with a Yes/No option.

    1 vote

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  14. Report Writer - Add Guest Date Modified Field to Search

    Add Date Modified to Guest in report writer

    I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.

    I am able to get a list of all owners, but I can't determine when the last time their information was updated.

    I would like the field 'Date Modified' added to the report writer Guest search table.

    1 vote

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  15. Availability Chart Stats On By Default

    It would be good to have the option of having 'stats on' as a default setting for the availability chart,

    1 vote

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  16. Credit Limit Within a Company Profile Applies To All Properties Within An Organisation

    Where a credit value has been inputted within a company profile, the limit applies as a total to the company, regardless of which property they book within the Group. In addition, the credit limit value remains, regardless of the number of invoices being generated, the total of all invoices does not exceed the total available credit.

    Example: Company A has a $5,000 limit. If they book at Property A and charges are invoiced back for $4,000, then Company A only has $1,000 remaining available for all properties, until the initial $4,000k is paid, resetting their total limit.

    Example: Company A…

    1 vote

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  17. Complete Pre-Check In for Group Reservation

    The ability for the guest in the master profile of a group reservation, to complete pre-check in on behalf of all guest whilst also showing a complete room list on the digital registration card they are signing on behalf.

    Additionally, when completed, this recorded the group has completed pre-check in and reflects on the Pre-Check In Report.

    This would be ideal for inhound groups, sporting groups or corporate groups.

    1 vote

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  18. The ability to over ride triggered correspondence when your manually sending it out.

    In my business, every day guests are sent arrival codes via SMS at a time earlier than the scheduled time to trigger the SMS correspondence to them, as there is always someone who calls and asks for an early checkin.
    In these circumstances you dont want the SMS to trigger at the designated time, as it has already been sent to the guest (not a good look to be sending it again and a complete waste of money sending a second time).
    There needs to be either :
    -a tick box when you're setting up the rules of triggered correspondence…

    2 votes

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  19. Weekly Arears Triggered Correspondence

    Could we please add an action on the triggered correspondence that would allow us to send an email to everyone who are behind on their weekly rent.

    We would like it to be based on the amount of weeks that they are on arears instead of the total dollar figure as the trigger point.

    1 vote

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  20. ETD - Departures

    In/Out Movements
    Have in the Departures section a box with the Estimated Time of Departure (ETD), rather than the ETA.
    Then we can check if a late departure is arranged without having to go into each booking.

    1 vote

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