RMS User Suggestions
164 results found
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Add Search by Guest Name to Balance Transfer and Charge Transfer
Ability to search guest names in credit and balance transfer function
I would like the ability to search for guest firts name and last name in the credit and balance transfer functions to avoid having to first seperatly find the account number and then come back to this function to perform the transfer.
3 votes -
Add Next Arrival in Area on the Clean Screen Task View
See next arrival on task view, so that we can allocate prioritized rooms
on the clean screen it would be great to see next arrival on the task view, this would make it easier to allocate prioritized rooms to staff.
we can now see it in the area view, but we need to write down the rooms to prioritize before switching to task view to allocate
3 votes -
Pan Pacific Travel - Channel connection
Add the Pan Pacific Travel - Channel connection
2 votes -
Multiple Guest & Reservation Notes Fields
An additional note box that is specific to either a booking or a customer.
An additional note box to record detailed information about a guest that doesn't need to appear on the in/out movement report.
At present we use the client note to record the data we need for every booking (where there caravan is stored) and the reservation notes that are specific to that booking. Both of these notes appear on the in / out movement report. A third note, would allow for detailed information to be recorded, which is either specific to the customer or the booking without…
1 vote -
Record Pro Forma Invoice Creation in the Audit Trail
Include the generation of proforma invoice or invoice in Audit Trail so we can check when were the invoices created
The audit trail of a reservation shows many changes but does not reflect when a proforma invoice or invoice is generated. This is useful to check when the invoice is presented to the guest.
1 vote -
Integrate RMS with Outlook Calendar
integrate RMS with outlook calendar
1 vote -
Custom Label Added Control Panel Restrictions
Have the ability to name a restriction in Rate Manager for our own records, or put a note against it
Just wondering if there is currently (or could be?) the ability to name a restriction for our own records, or put a note against it?
For example, I've just applied some Clear Stop Sell and new Stop Sell, so that I could release the restriction of 25 Dec 2024 onwards for online bookings, and then place one from 8 Jan 2025 as I start rolling out availability to online.
It would be good to somehow have something against these that…
1 vote -
Advanced Housekeeping Tasks
Automatically calculate when rooms are DEEP/FULL cleans based on # of nights occupied. i.e. full linen/quilts/protectors every 5th night
Would be good if RMS housekeeping tasks could automatically tell us when we deep clean rooms after X amount of nights occupied (i.e. 3x 1 night stays+2 night stays - we would change on the 5th night that room has been used). We currently manually have a register for each room in our property, that we mark out every 5th night the room is used, it gets a FULL linen change i.e. duvets, mattress & pillow protectors.
If this was a…2 votes -
Custom Reservation Statuses & Colours
Additional booking status which can be customised with the name of the travel agent and colour for the booking charts for confirmed bookings taken by booking agents
This would allow us to confirm bookings taken by travel agents (eg. Hoseasons) who pay the fees 2 weeks after the customers have left to a different colour other than the confirmed booking colour, which is also used for customers who booked directly with us and paid their money in advance of their arrival. Meaning that when the booking status and surname is selected on the booking chart, we would be able to…
14 votes -
Pace Report Monthly Sub Totals
Sub totals in Pace report
Can you please add monthly totals to the pace report as currently you have to pull each month individually, which is time consuming.
1 vote -
Guest Facing Requirements to Include Long Description on the RMS IBE
Long Descriptions to show in guest facing IBE
'Enhance your stay' add on for requirements-
Long description does not show guest facing, only internally when you are in the setup portion in RMS.1 vote -
More Date Filters on Reports
Reports to include date range of "same month last year" and "Financial year".
I would like to be able to compare reports this month's revenue for example with the same month last year. We can only select last month, this month, next month. I know I can add a custom range, but would be quicker to have this button. Would be helpful for dashboard reports. There's no use comparing February's revenue to January's. I would like to compare this February to last February for a more helpful comparison.
Also when most Australian businesses report in Financial years July-June, it would…1 vote -
Guests Credit Cards in the Pre Check In Portal When Company is paying on 30 Day account
When a company has been selected in the "bill to" section for both Accom and Extras there shouldnt be a requirement when completing the pre check in for a credit card to be entered.
We have a lot of issues with guests not wanting to place a credit card if the company is covering all charges.1 vote -
Category Custom Fields - Add Yes/No Field
add Yes/No customizable labels to Site Type
Similar to custom labels for Guest, add a Yes/No customizable field to Site Type. For Example, not all of our sites are rentable so I would like to add a custom field that says 'Rental Program' with a Yes/No option.
1 vote -
Occupancy by Category/Area Attribute Report
Report on occupancy based on an attribute
Create a report that will give occupancy rates based on an attribute. I would like to know if our sites with a specific attribute get more rentals than others.
1 vote -
Report Writer - Add Guest Date Modified Field to Search
Add Date Modified to Guest in report writer
I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.
I am able to get a list of all owners, but I can't determine when the last time their information was updated.
I would like the field 'Date Modified' added to the report writer Guest search table.
1 vote -
Add Credit Card Transaction Fee Toggle to Direct Payments
Under Utilities -> Direct Payments -> Charge Credit Card works great to bulk charge guests. But a on and off toggle for "Apply Credit Card Transaction Fee" would make it even better. Right now we apply a credit card transaction fee to all reservations, but not to water and electric charges. The ability to turn off the credit card transaction fee (by security profile - managers and above) would be very helpful. Thanks for speeding up our operations!
4 votes -
Guest Profile Pronouns Option
A section on the guest profile to have optional pronouns for guests, similar to titles mr. miss. dr. prof, etc. Optional for guests to fill out on direct bookings.
1 vote -
Channel Manager Mapping Search & Filter
A search function on the channel manager would be really useful instead of scrolling through rate codes to find the one you are looking for.
1 vote -
Availability Chart Stats On By Default
It would be good to have the option of having 'stats on' as a default setting for the availability chart,
1 vote
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