Lost Property Log
If would be great if we could log items left by guests into the system for easy reporting and referral
Thank you for your suggestion on a way we can improve RMS.
We are pleased to advise that your suggestion has now been scheduled into a future development cycle.
RNP-10041 when completed will provide users the ability to record and track lost property in RMS and the RMS Staff Portal.
We will update this page once development commences and again once the feature is released.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
RMS Product Development
Any update on this? It is noted as scheduled for a future development cycle, but this was mentioned 2 years ago and there has been no note that development has commenced.
Mashack Biroo commented
Having a lost & found system is critically needed for us Hoteliers. There needs to be a way to track lost and found items left behind. It should be able to be tracked by location found, item type or ticket number (this should be system generated when entry has been saved).
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Would love it if we could log lost property in "Job Management"- I have set up a Job type for Lost Property however there is no way to add an extra Status title of "Lost Property Collected" or "Lost Property Posted." This would help see at a Glance what has been claimed by guests and collected or posted to the guest and what has just been reported and no contact from the guest has been logged.
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Hellon Wood commented
Please create a Lost Property Tab at the top of the booking, where you can log if a guest has left behind any personal items in their room. Regards, https://bestsavingscoupon.com/stores/BrandsMart-USA/
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Mike Williams commented
That would be an excellent idea and this will help a lot. I really appreciate it.
What a great idea. Would made L/Property easy to monitor.
This would be a tremendous feature - unique logging tracking and labelling!!!! wow.
Please create a Lost Property Tab at the top of the booking, where you can log if a guest has left behind any personal items in their room. Then create a report so you can check. Opera has this feature and it's sensational!!
Lauren Berry commented
I think this would be an excellent feature.
This would help a lot!
The items input into this system need to have a unique ID number for easy tracking and labelling. It also needs a field which mentions the location the item is stored at (eg: front office, housekeeping office, safe, etc.).
This would be a great feature to have
If guests lose property in villa/park it can be logged and if staff find property it can be logged.
Needs to have the following fields at the very least:
- date entered in system
- room number
- name of Room Attendant that found it
- status (lost/found/returned/destroyed)