Move the Credit Hold Y/N button & not allow "No" without credit amount in the AR tab
Move the Credit Hold Y/N button from the Company Details tab of the Company Profile to the Accounts Receivable tab (or another separate tab) that can be locked using Security Profiles.
Anyone that creates or edits company profile information can tick this (without having accounts/finance departments follow credit check procedures), allowing guests to be invoiced after checkout without going through a credit check approval process therefore leaving the business with a high level of risk of non-approved clients having unpaid bills.
The Credit Hold Y/N button should not be able to be enabled (switched to "NO") without a Credit Limit and Credit Terms attached to the Accounts Receivable window inside the Company Profile.
We are a decentralised operating model that requires hotel-based access to a number of functions that are associated to this Credit Hold function and therefore are unable to lock the access. We are currently operating 16 hotels and intend to grow to 100+ hotels, it is critical that the extension of credit facilities is exclusively managed and accessible by our corporate office and Finance team.
Thank you for your suggestion on a way we can improve RMS 9+.
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We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
RMS Product Development