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Ability to Customise Covid Questions & Flagged Answers

Setup to determine if yes or no is flagged in response to COVID-19 statements

We have had a number of guests confused by the COVID-19 statements. Part of the problem is having to write negative questions to result in a positive response, as negative responses are flagged.

It would be helpful if we can determine whether a yes or no response is flagged for each individual question.

This would allow the questions to be re-written in a more natural way.

6 votes

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Stephen Mogg shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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Gathering Interest  ·  AdminRMS Product Development (Product Manager, RMS) responded  · 

Thank you for your suggestion on a way we can improve RMS.

All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

Kind Regards,

RMS Product Development

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  • Jake commented  ·   ·  Flag as inappropriate

    Hi
    It would also be good to be able to edit or remove the questions that appear before the guest gets to the COVID questions eg traveling for leisure etc

    These are useful at times but are currently not required and just add an extra step for the guest to complete, the ability to toggle these on and ff would be great.

    Thanks
    Jake

  • Anonymous commented  ·   ·  Flag as inappropriate

    Hi, The questions for the Covid pre check in are a bit confusing and guests are answering them wrong..
    It would be easier if the questions were.
    Have you been in contact with covid. No/YES
    Have you been overseas in the past 14 days. NO/YES
    etc.
    And us being notified if the answer was YES.

  • Maisie commented  ·   ·  Flag as inappropriate

    If we could change the questions so the valid answer is no and the flagged answer is yes and most guests instinctively say no, I have no fever etc.

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