RMS User Suggestions
79 results found
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Automatic bank feeds for Trust Accounting
Setup Automatic bank feeds into RMS Trust Owner Accounting Bank Rec Screen, this would make the trust bank reconciliation much easier and streamlined
2 votes -
i would like the amount of guest stays to be on the main reservation screen instead of the drop down
Put the amount of times a guest has stayed back on the guest screen. Its a terrible idea having it under the stats icon.
You should be able to open the reservation and clearly see if it is a repeat guest.
Exactly like it used to be.2 votes -
Custom Alerts for Last Area Sold in a Date Range
It would be great if there is a notification for the last room sold for a particular period.
2 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Option to Delete Tokens on the Receipt Screen
It would be more convenient and effiecient to be able to delete an old token whilst receipting in the Accomm Account
Whilst receipting in Accom acc and choosing existing token but token has now been replaced by the customer, it would be very convenient to be able to delete token straight away rather than trying to remember afterwards one finished receipting or having to go out of receipting to delete token. It would be alot more secure and efficient to be able to do it whilst receipting
2 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Multiple Guest & Reservation Notes Fields
An additional note box that is specific to either a booking or a customer.
An additional note box to record detailed information about a guest that doesn't need to appear on the in/out movement report.
At present we use the client note to record the data we need for every booking (where there caravan is stored) and the reservation notes that are specific to that booking. Both of these notes appear on the in / out movement report. A third note, would allow for detailed information to be recorded, which is either specific to the customer or the booking without…
1 vote -
Custom Label Added Control Panel Restrictions
Have the ability to name a restriction in Rate Manager for our own records, or put a note against it
Just wondering if there is currently (or could be?) the ability to name a restriction for our own records, or put a note against it?
For example, I've just applied some Clear Stop Sell and new Stop Sell, so that I could release the restriction of 25 Dec 2024 onwards for online bookings, and then place one from 8 Jan 2025 as I start rolling out availability to online.
It would be good to somehow have something against these that…
1 vote -
Category Custom Fields - Add Yes/No Field
add Yes/No customizable labels to Site Type
Similar to custom labels for Guest, add a Yes/No customizable field to Site Type. For Example, not all of our sites are rentable so I would like to add a custom field that says 'Rental Program' with a Yes/No option.
1 vote -
Report Writer - Add Guest Date Modified Field to Search
Add Date Modified to Guest in report writer
I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.
I am able to get a list of all owners, but I can't determine when the last time their information was updated.
I would like the field 'Date Modified' added to the report writer Guest search table.
1 vote -
Availability Chart Stats On By Default
It would be good to have the option of having 'stats on' as a default setting for the availability chart,
1 vote -
Credit Limit Within a Company Profile Applies To All Properties Within An Organisation
Where a credit value has been inputted within a company profile, the limit applies as a total to the company, regardless of which property they book within the Group. In addition, the credit limit value remains, regardless of the number of invoices being generated, the total of all invoices does not exceed the total available credit.
Example: Company A has a $5,000 limit. If they book at Property A and charges are invoiced back for $4,000, then Company A only has $1,000 remaining available for all properties, until the initial $4,000k is paid, resetting their total limit.
Example: Company A…
1 vote -
Complete Pre-Check In for Group Reservation
The ability for the guest in the master profile of a group reservation, to complete pre-check in on behalf of all guest whilst also showing a complete room list on the digital registration card they are signing on behalf.
Additionally, when completed, this recorded the group has completed pre-check in and reflects on the Pre-Check In Report.
This would be ideal for inhound groups, sporting groups or corporate groups.
1 vote -
Weekly Arears Triggered Correspondence
Could we please add an action on the triggered correspondence that would allow us to send an email to everyone who are behind on their weekly rent.
We would like it to be based on the amount of weeks that they are on arears instead of the total dollar figure as the trigger point.
1 vote -
ETD - Departures
In/Out Movements
Have in the Departures section a box with the Estimated Time of Departure (ETD), rather than the ETA.
Then we can check if a late departure is arranged without having to go into each booking.1 vote -
Bulk Charges Utility for Credit Notes
Allow sundry credit notes in bulk charges
Sundry credit notes do not appear as a selectable items in bulk charges. An error comes up when entering a negative amount in the bulk charges stipluating that the sundry item must be setup as a credit note. However, when the sundry item is setup as a credit note it is not selectible in the bulk charges options. Consumption credits will not work for my requirements because I wish to post the bulk credit notes prior to check out. Hopefully this is an easy fix in the system!!!
Paul
1 vote -
Ability to Edit Multiple Guests on a Group Reservation Simultaneously
Checkbox / Tickbox on the Guests Menu in a Master Reservation
On the Rooms menu of a reservation, there is a tick box available to select a batch number of rooms to amend. Hoping that there would also be a tick box available on the Guest menu to select a batch of guests to amend.
1 vote -
Schedule Area Status Change
Being able to clean the rooms ahead of a change over and mark as clean
Being able to clean the rooms ahead of a change over and mark as clean at that time, and when the guest is arriving doing the pre arrival check - at that point it triggers an SMS. So change the trigger form being linked to the 'clean' status to confirmation of a pre arrival check.
1 vote -
Queue Arrivals
The ability to queue an arrival when guest physically arrives but room not ready which also appears on Housekeepers reports/screen, and in/out screens. Critical for large arrival days
1 vote -
More Options for Bond Amounts
Create a specific price for a bond
While a new bond feature has been rolled out, it only allows for the first night to be charged for a bond, which could be a completely random price, such as $523.33 which makes it hard to communicate to guests why the bond is that amount. It also means that the bond amount might be too low for what we would like to charge, if for example, I want to charge a $1000 bond and I am only able to charge $523.
Therefore, to be useful, this feature should be enhanced to allow…
1 vote -
Add Audit Trail to Sundry Charge Setup
I would like an audit trail on sundry items so we can track when/who changed them
I would like an audit trail on sundry items so we can track when/who changed them. Also, an ability to lock an item so they can't be changed by certain users.
1 vote
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