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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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9 results found

  1. Individual release back times for each online channel

    Have the ability to set specific release back times for individual online channels.

    Ie. Booking.com releases back at 2pm but RMS Book Now releases back at 10pm.

    Also be able to adjust close out times for specific days of the week.
    ie. on Friday and Saturday all channels close out at 2pm and Sunday -Thursday they close out at 8pm.

    21 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. ******Rate Parity Adjustment on Tariff Manager******

    A function when setting up channels that allows a percentage to be applied to OTA channels to increase their price vs own price. Example would be when setting up the channel with Booking.com, you could set the rate parity adjustment to 1.1 which would increase the pricing of all booking.com prices 10% above the BAR rate. This method is available on other channel managers and saves all the extra work involved if trying to do this using the current methods.

    21 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  3. Make Rate Manager more user friendly

    The current iteration of Rate Manager is extremely clunky, especially the Control panel. Suggest developers look at Site Minder as an example of a clean, modern and most importantly, USER FRIENDLY, interface that is simple to use but has all the features needed. In my opinion, the RMS Rate Manager was designed by people who don't have to use the feature on a daily basis.

    11 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  4. Online Checkins Filter Expedia and Booking.com Virtual Cards

    If a guest who has paid one of these two popular OTAs wants to do an online checkin for late arrival or whatever. Could RMS detect an expedia or booking.com virtual card to exclude a prepayment requirement. I realize one can filter out ALL expedia and booking.com reservations from prepaying requirements as well as stipulate that they need to create a token.The Expedia virtual cards, for example, have the word "expedia" in the token. We have had prepaid guests from Expedia pay twice because of the settings. We have also had OTA guests (more than one might expect) perpetuate fraud…

    7 votes

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. Qantas / Jetstar Virtual Credit Card to drop into RMS

    Currently, Qantas / Jetstar bookings don't have the VCC's drop into the system. Have them drop into RMS

    4 votes

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  6. A method to apply a percentage increase to tariffs within specific tariff periods

    A method to apply a percentage increase to tariffs within specific tariff periods instead of having to create new tariffs for each period.

    2 votes

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  7. Exclude Fixed Reservations from Inventory for Channels

    I would like channel managers (booking.com) to look at fixed reservations and not include as available inventory for "Quote" reservations

    Currently booking.com does not look at FIXED reservations when looking at inventory for available nights. Booking.com will still allow a "Quote" reservation and disregards bookings that are fixed and cannot be moved.

    2 votes

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  8. Channel Manager Mapping Search & Filter

    A search function on the channel manager would be really useful instead of scrolling through rate codes to find the one you are looking for.

    1 vote

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  9. Add : Channel Connect - Trip a Deal

    Add Trip a Deal to Online Channel connect

    1 vote

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