RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. Group Update Sibling - Ability to bulk update Package

    When it comes to the 'Update Sibling' function in group reservations, it would be beneficial to have the option to bulk update or set the Package field.

    Currently have to load Packages individually per group sibling reservation, which can take hours if for a large group.

    The ability to load Packages against group siblings in bulk - as we can currently do for the Base Rate and Rate Type - would save time and prevent manual mistakes from the current repetitive loading.

    8 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. Marketing Opt In/Out to be available on RMS Online Booking Engine

    I would like the Marketing Opt In/Out option to be available on RMS Online so the guest can select their preference at the time of booking.

    8 votes

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    Under Consideration  ·  1 comment  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  3. Pre Check-in Option for Guests to Add Attachment

    Customer attach a document to pre check in

    I would like the customer to be able to add an attached image to their online pre check in so that we have a copy of their licence on file. This is for security as we get this on their check in to ensure no "charge backs" (this has happened with an online booking through RMS before) and incase of any breakages or if anything gets stolen.

    Something that we do for our face to face check ins but wanting this option for a contactless check in.

    8 votes

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    1 comment  ·  Portals  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  4. Option to Hide Comments on Statements & Tax Invoices

    Transaction Comments ok to show on folios bhowever we should be able to hide from Tax Invoices & Statements.

    8 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. Add Attachments to Job Maintenance

    I'd like to upload attachments such as images to a certain job or area, rather than in the correspondence associated with a reservation. Our maintenance team takes photos of pre-existing issues and damage done to each room, and we would like to record that along with a description.

    8 votes

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. Blacklist Pop Up Box

    When someone is blacklisted, I would like for another pop up box to display when you are making a reservation to make the staff aware that the person is blacklisted if they have accidentally overlooked their name in the red writing.

    8 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  7. Automatic Charging Of Virtual Credit Cards

    There needs to be an OTA Payment lamp.

    (a) If green we have been provided with a virtual credit card to charge.
    (b) If washed out, no virtual credit card.
    (c) Virtual credit cards need to be AUTOMATICALLY CHARGED BY RMS.
    (d) Tick a box Send tax invoice to the guest automatically upon check out. (defaults to x)


    • NOTE : Virtual credit card should NEVER attach to a guest profile.

    8 votes

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    4 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  8. Housekeeping Report - On Setup allow users to Tick which columns are required.

    Housekeeping Report - On Setup allow users to Tick which columns are required.

    For Example, I want the Housekeeping Report to show Room / Status / Task / Notes

    but NOT Room Type / People/ Depart / Time Spent.

    This would allow users to De-clutter the report for Housekeepers reading it.

    8 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  9. Add Days Prior to Arrival Option to Dynamic Pricing by Time

    Add an option to be able to setup Dynamic Pricing by Time that is a set number of days outside of arrival.

    Also require the ability to setup a better combination of Dynamic Pricing by Occupancy AND Time. Where the combination of criteria is required before the Rate Adjustment is applied.

    Currently can only set as 21 hours prior to midnight.

    Example:
    Dynamic Pricing by Occupancy set between 0-40%

    Want to be able to add that if the Occupancy is between 0-40% 7 days prior to arrival then give a bigger discount.

    8 votes

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    3 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  10. Ability to view Availability and Stop sell at the same time on Tariff manager

    Would it be possible to view Availability and Stop sell at the same time in Tariff manager, just like availability and tariff. At present we have to toggle back and forth between both.

    8 votes

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    0 comments  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  11. Triggered Correspondence Action - Pre Check-in Status

    The option for triggers to work on reservations with a status of pre-check-in would be useful.

    7 votes

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    4 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    We are pleased to advise that your suggestion has now been scheduled into a future development cycle.

    RNP-21027 when completed will include a number of new Triggered Correspondence options including the ability to set triggers based on the ‘Pre Check-in’ status.

    We will update this page once development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  12. Ability to Expand Notes Sections

    Make the notes windows on the reservation
    - screen bigger or
    - draggable or
    - popup or
    - have its own tab or
    - remove them and make the all go into correspondance

    7 votes

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  13. Tokenise Credit Cards on EFTPOS Payment with CBA

    It would be handy if when a walk-in guest pays with their credit card through the CBA Albert Eftpos machine, their credit card is automatically added into the vault as a token to hold for security and future bookings.

    7 votes

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  14. Collecting Bedding Configuration through Guest Portal

    Can we please have the option to collect bedding configuration through Guest Portal?

    This information is very important for our operations and we would like to have as many means in collecting it as possible.

    Thank you.

    7 votes

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    0 comments  ·  Portals  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  15. To have the rego number from the guest details automatically populate in the rego/ access tab with a gate code

    To have the rego number from the guest details automatically populate into the rego/ access tab and generate a gate code to the reservation and calculate the amount of days stayed.

    7 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  16. Housekeeping Clean Screen - Change Colour of 'Inspect' Status to be Different to 'Dirty'

    Make colours different for 'dirty' and 'ready to inspect' it makes it easier for all to get a status at a glance. They are currently both red!

    6 votes

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    3 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  17. Guest Portal Add Attachments

    Within the guest portal could there be an added feature of guest uploading a copy of their identification?

    6 votes

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    0 comments  ·  Portals  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  18. Owner Portal - Change colour of Owner bookings

    We would like to be able to change the colour of the bookings owners make themselves. The current gold colour is very similar to guests bookings orange colour, so it creates confusion.

    6 votes

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    0 comments  ·  Portals  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  19. Wildcard Search in Smartsearch Fields

    It would be helpful to have the ability to add a ‘search’ facility.
    E.g. *ministry
    The * function you would be able to pick up any relevant name with a similar name

    6 votes

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  20. Custom Labels for Fields in the Guest Portal

    We need the ability to rename the fields in Guest Portal. We need to use the "common terms" we already use in our Form Letters and all our communication to guests in the Guest Portal as well. Customizing the name to fit our needs will avoid any confusion.

    For example, instead of "Booking Confirmation Number", we'd like it to be "NISADE Reference No." because this is what's in all of our correspondences (form letter, email, etc.).

    6 votes

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    0 comments  ·  Portals  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

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