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RMS User Suggestions

← RMS User Suggestions
RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.

How can we improve RMS?

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28 results found

  1. Ability to Merge Guests & Accounts

    If guest account (not reservation account) has been used, merge is not currently applicable. This would be useful as currently we have numerous guest profiles we cannot merge as one of them the account has been used.

    75 votes

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    Feature Released  ·  7 comments  ·  Property Management System  ·  Admin →
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  2. Remember User Sort Order Preferences on In/Out Screen

    IN/OUT Screen - Sort Order should stay on users preferred order like it did in 8.

    17 votes

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    1 comment  ·  Property Management System  ·  Admin →
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    Feature Released  ·  AdminRMS Product Development (Product Manager, RMS) responded

    Thank you for your suggestion on a way we can improve RMS.

    We are pleased to advise that as part of the improvements to the In/Out Movements in RMS the ability for users to set their preferred column display and sort order which will be retained on exit is now available in RMS.

    For more information on setting the display order on In/Out Movements see the below Help Centre Article.

    https://helpcentre.rmscloud.com/in-out-movements-info/in-out-movements-columns

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  3. Waitlist for Sold Out Accommodation Dates

    A waitlist feature allows you to assign a Waitlist status to a reservation.

    If the room or rate requested by the guest becomes available for the desired stay dates, the reservation can be "accepted" and made active.

    293 votes

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    28 comments  ·  Property Management System  ·  Admin →
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    Feature Released  ·  AdminRMS Product Development (Product Manager, RMS) responded

    Waitlist Reservations are now available!


    Thank you for your suggestion on a way we can improve RMS.


    We are pleased to advise that the highly anticipated and most wanted feature from our user suggestions has been included in our recent RMS 9+ live release.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development


  4. Booking Chart - Spotlight on New Reservations Arriving Today

    Same day reservations made online should be bolded or brightly colored in the booking chart so that the front desk has time to check/prepare for their arrival. Or a pop up window in the booking chart to let the user know of a new reservation.

    67 votes

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    0 comments  ·  Property Management System  ·  Admin →
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    Feature Released  ·  AdminRMS Product Development (Product Manager, RMS) responded

    Thank you for your suggestion on a way we can improve RMS.

    We are pleased to advise that online reservations made with an arrival date of today will alert staff via the Message Centre. This feature is currently available in our Beta envioronment and will become publicly available with the next full release to the RMS Live environment.

    For more information please visit the below Help Centre article.

    https://helpcentre.rmscloud.com/rms-internet-booking-engine/rms-internet-booking-engine-guide

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. Option to Show or Hide Decimals on the Rate Manager Chart

    An option to show or hide the decimal points of the tariff. For properties that do not use decimal points all the .00 makes the screen very busy and hard to read.

    As this screen is replacing Tariff/ATO Mgmt screen I will have no option to but to try and find my prices thru all the .00 on the screen. IT makes price management very hard.

    1 vote

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    Feature Released  ·  0 comments  ·  Property Management System  ·  Admin →
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  6. Reservations Created via Interactive Map Set as 'Fixed = Yes'

    When guests book online and choose a site/area/room via the map the field under Reservation Options of Fixed should be toggled to Yes. This will eliminate moving of guests if they selected a specific site/area/room and wouldn't want to be moved and automatically show who chose their spots on the booking chart.

    1 vote

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    Feature Released  ·  0 comments  ·  Property Management System  ·  Admin →
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  7. Rolling Allotments from the Current Day

    Ability to set permanent rolling allotments from the current day.

    3 votes

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    Feature Released  ·  3 comments  ·  Property Management System  ·  Admin →
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  8. The ability to stop Guests booking Online at least 2 months in Advance

    I would like to see a feature which allows me to easily stop clients from booking at least 2 months in advance on RMS Book Now. As it is I set my tariffs for over a year in advance for we get return customers who like to re book upon departure for the following year. This means I have to be organized and have my tariffs set but this also means that on line bookings can be made also. I have not got the time to continuously block them all out and I am scared I will miss one. Where…

    7 votes

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    1 comment  ·  Property Management System  ·  Admin →
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    Feature Released  ·  AdminRMS Product Development (Product Manager, RMS) responded

    Thank you for your suggestion on a way we can improve RMS.

    We are pleased to advise that the ability to setup Last Minute Rates is now available in RMS 9+ Version 10.17.327.3 and above.

    For information on how to setup Last Minute Rates, please refer to our Knowledge Base article.

    http://help.rmscloud.com/rate-types$Last%20Minute%20Rate

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Regards,

    RMS Product Development

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