RMS User Suggestions
28 results found
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Ability to Set 'No Room Charge Back' on Reservations for use with POS & POS Lite
Place a "POS Stop Transaction" button or check box in the RMS reservation chart for in-house guests who have finalised their Extras Account before actually checking out.
Scenario:- A guest finalises their Accommodation and Extras accounts the day before they check out of the property – eg due to very early departure the following morning. In this situation we do not want the guest to be able to have additional transactions added to their Extras account via the POS.38 votesWe are pleased to advise that a new optional feature ‘POS Charge to Area’ is now available.
This option when enabled will provide the ability to send charges back to the reservation account when using a connected POS interface or the inbuilt POS Lite as well as disable charging back and setting a monetary limit for the charges during the total stay.
For more information on enabling this option and turning off charging on a reservation please visit the below Help Centre articles.
https://helpcentre.rmscloud.com/accounting-options-info/pos-charge-to-area
https://helpcentre.rmscloud.com/charge-to-area-overview/no-charge-to-area-allowed
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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I am a Revenue Manager and would like to Schedule reports created in report writer
- Use Report Writer to extract property specific data
- Would like to schedule my reports that I build in report writer
- Would then like to be able to view those that I have scheduled
11 votesWe are pleased to advise that the latest release of RMS 9+ Live includes the ability to schedule Report Writer templates.
For more information on setting up schedules in Report Writer, please see the below Help Centre article.
https://helpcentre.rmscloud.com/report-writer-utility/schedule-a-report-writer-template
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Rolling Allotments from the Current Day
Ability to set permanent rolling allotments from the current day.
3 votes -
Ability to Merge Guests & Accounts
If guest account (not reservation account) has been used, merge is not currently applicable. This would be useful as currently we have numerous guest profiles we cannot merge as one of them the account has been used.
75 votes -
Remember User Sort Order Preferences on In/Out Screen
IN/OUT Screen - Sort Order should stay on users preferred order like it did in 8.
17 votesThank you for your suggestion on a way we can improve RMS.
We are pleased to advise that as part of the improvements to the In/Out Movements in RMS the ability for users to set their preferred column display and sort order which will be retained on exit is now available in RMS.
For more information on setting the display order on In/Out Movements see the below Help Centre Article.
https://helpcentre.rmscloud.com/in-out-movements-info/in-out-movements-columns
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Booking Chart - Spotlight on New Reservations Arriving Today
Same day reservations made online should be bolded or brightly colored in the booking chart so that the front desk has time to check/prepare for their arrival. Or a pop up window in the booking chart to let the user know of a new reservation.
67 votesThank you for your suggestion on a way we can improve RMS.
We are pleased to advise that online reservations made with an arrival date of today will alert staff via the Message Centre. This feature is currently available in our Beta envioronment and will become publicly available with the next full release to the RMS Live environment.
For more information please visit the below Help Centre article.
https://helpcentre.rmscloud.com/rms-internet-booking-engine/rms-internet-booking-engine-guide
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Waitlist for Sold Out Accommodation Dates
A waitlist feature allows you to assign a Waitlist status to a reservation.
If the room or rate requested by the guest becomes available for the desired stay dates, the reservation can be "accepted" and made active.
293 votesWaitlist Reservations are now available!
Thank you for your suggestion on a way we can improve RMS.
We are pleased to advise that the highly anticipated and most wanted feature from our user suggestions has been included in our recent RMS 9+ live release.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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The ability to stop Guests booking Online at least 2 months in Advance
I would like to see a feature which allows me to easily stop clients from booking at least 2 months in advance on RMS Book Now. As it is I set my tariffs for over a year in advance for we get return customers who like to re book upon departure for the following year. This means I have to be organized and have my tariffs set but this also means that on line bookings can be made also. I have not got the time to continuously block them all out and I am scared I will miss one. Where…
7 votesThank you for your suggestion on a way we can improve RMS.
We are pleased to advise that the ability to setup Last Minute Rates is now available in RMS 9+ Version 10.17.327.3 and above.
For information on how to setup Last Minute Rates, please refer to our Knowledge Base article.
http://help.rmscloud.com/rate-types$Last%20Minute%20Rate
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Regards,
RMS Product Development
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