Early Check In Flag
We have kept missing our early check ins because the front desk has no simple way to know ahead of time.
Currently you can set the arrival time and it will show up on the in/out screen - but our problem is that with having a large number of rooms/cabins/houses these numbers are very difficult to identify on the in/out screen.
My suggestion is to have a color flag or icon showing up on the specific reservation in the occupancy grid. This way with a glimpse at the occupancy grid we will know who will be arriving early and warn housekeepers and front desk easily.
We could potentially use these color flags to state whether a reservation is an Early check in, wedding reservation, or even a group reservation without having to open up the reservation.
I think its important to state that we do not utilize the reservation times option on the occupancy grid. It has proven too confusing for our property.
This may also come in handy when reserving and guests ask "So what is going on there that week?" With a quick glimpse over the occupancy grid, you can know how booked we will be AND if there are any weddings happening around those dates.
Thank you for your suggestion on a way we can improve RMS.
Currently available in RMS 9+ is the ability to setup requirements which can then be used to display on Housekeeper Report, Requirement List Report and To Do Chart.
These are often used by our users for Early Check-ins and Late Check-outs in addition to other varieties of reservation requirements to quickly and easily flag them to staff.
If for any reason the Requirements function does not suit your purpose for early check-ins, please feel free to add more details in a comment and we can re-visit the suggestion.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Regards,
RMS Product Development