Add Cancellation Policy by Tariff Type, not once per property
Currently, we cannot have more than one cancellation policy. We can only set it once. It is common that properties manage their promotions and peak periods with different cancellation policies, especially a non-refundable policy.
We should be able to create multiple cancellation policies, and link these to the Tariff Types. This should feed through to RMS Online bookings as well as bookings made direct in the RMS system. All 3rd party booking channels already allow this.
Thank you for your suggestion on a way we can improve RMS.
Currently available in RMS 9+ is the ability to set Cancellation Policies per Rate Type, per Property. These will then apply anywhere that Rate Type is used.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Regards,
RMS Product Development