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  1. Triggered Correspondence Action - Pre Check-in Status

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    6 comments  ·  RMS User Suggestions » Property Management System  ·  Admin →
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    Future Consideration  ·  AdminRMS Product Development (Product Manager, RMS) responded

    Thank you for your suggestion on a way we can improve RMS.

    We are pleased to advise that your suggestion has now been scheduled into a future development cycle.

    RNP-21027 when completed will include a number of new Triggered Correspondence options including the ability to set triggers based on the ‘Pre Check-in’ status.

    We will update this page once development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

    An error occurred while saving the comment
    Janine commented  · 

    As I understand once a booking moves from Unconfirmed or Confirmed to Pre-Check In STATUS no triggered correspondence will be sent as this STATUS Pre Check In does not exist in triggered correspondence. Therefore for those parks that are using the Portal and the COVID declaration, all correspondence to guests needs to be done either on a one on one basis or using bulk correspondence via in and out

    Janine supported this idea  · 

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