RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. Easily identify property when using enterprise

    When you have multiple properties and using enterprise it would be good to visually see what property you are in - just like when you are in training it is purple -
    the ability to set a different colour for each property would be fantastic for easy quick identification and to avoid mistakes of doing something in the wrong property

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  2. Option to Include Additional Guest Names on Tax Invoices

    Can we add children’s names onto Invoices on RMS.

    2 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS. All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle. There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more. We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products. We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months. Kind Regards, RMS Product Development
  3. The logo on invoices to be increased in size.

    The logo on our standard RMS invoices is tiny. So tiny that it is in fact smaller than the writing. I have gone back and forward with RMS Support to be told this is exactly how the standard invoice should look and if I want it to look any different, I need to pay for the development of a customised invoice.

    Our customers need to be able to read out logo and that should be the first thing they see on the invoice.

    3 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  4. Number of Nights Deposit

    Deposit rules need an option for number of nights. Instead of "first night" it would be very helpful to instead have "nights" and allow us to enter in a number...ie for monthly renters we would like to require 7 nights vs a % as it is easier to explain. Same with annuals.

    2 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS. All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle. There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more. We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products. We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months. Kind Regards, RMS Product Development
  5. Discount Setup - Add Option for Amount to Apply Per Night or Total Stay

    Discount Setup - $ Discount applied to Total Rate OR Nightly Rate

    In the discount setup, the Amount Discount option is limited. If you have a nightly rate, you can only give a discount from the nightly rate. If you have a total rate, you can only give a discount on the total rate.

    Ex. I use the nightly rate display for guests, but I would like to give a dollar value, like $10 off, for the total amount, not the nightly amount. Yes, there is a workaround with the percentage to not exceed $20, but this workaround is not…

    2 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. Update Gender Options to be Inclusive

    Gender Option on Reservation/ Field Maintenece

    I would like to see/ edit the field maintenance when a guest is identifying as a particular gender, i.e. Male, Female, Trans, Non Binary etc.

    2 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  7. Favourite Reports - Copy to User or Setup on Security Profile

    Copy favourites reports to another user

    Enable set favourite reports to be copied to another or new user when setting them up so they done have to create each time - good for property standardisation

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  8. Automated Direct Debit or Credit Card Payment

    I would like guests to be able to elect autopayment for recurring charges

    I would like the ability for our long term guests to opt in to autopayment of their monthly charges, where they could select the date that they would like their credit card payment taken and the amount that they would like charged. This would be very convenient for guests and staff.

    6 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  9. Add User Notifications for Digital Check-in

    Digital Registration

    We use an iPad for check in. On check in, we have interactive options available for the customer. Both purchases and confirmations. For the purchases part, I would like to have it notify the computer screen so the receptionist knows that they had chosen to purchase something. When it is busy, they do not always look to see if purchases were made.

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  10. Display Nightly Rate Per Reservation Date on the Quick Quote

    I would like to be able to see the rates for each night when quoting a guest

    I would like to be able to see the rates for each night when quoting a guest, sometimes the rates jump to $200.00 more on a holiday or busy weekend, I would like to let the guest know what is the average so high so they can move dates if they are flexible or just able to let them know what days the rates are higher

    1 vote

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  11. Add a Side Scroll Bar to all Calendar Views

    A scroll bar at the bottom of the chart would be very helpful. Currently, if you hit the back arrow, it goes back 10 days which is too far. Just to be able to scroll back a few days would be great.

    1 vote

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  12. Ability to Print Notes on the Correspondence Tab

    I would like a print button on Notes area pop up box within Correspondence tab of a reservation to allow notes to be printed should the need arise.

    4 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  13. Add Total Areas Sold & Total Occupancy Summary on Rate Manager Chart (Same as Availability Chart)

    Rate Manager Screen

    Would be possible to move or duplicate the following tab with room occupancy and number of room sold to the rate manager screed? This will assist in adjusting rates having a clear vision of current occupancy and room sold. I understand we can select to view occupancy and rate or number of room available and rate for each room type, however there is no option of see total number of room sold or total occupancy for the day.

    4 votes

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  14. Allocate Tasks to Housekeepers Per Week or Month

    Make housekeeping usable by allowing allocation in advance for businesses who use contract cleaners

    I cant use the house keeper part of RMS as it is only suitable for businesses with an inhouse housekeeping team such as hotels, who come to work everyday.
    House keeping is a vital component in running things smoothly, and if your like me and operate holiday houses and apartments and your cleaners are contractors who need to kow there allocated cleanes well in advance this whole section of RMS becomes usless.
    I cant email a contractor on the day of a clean and expect they…

    1 vote

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  15. Add Audit Trails to all Setup

    We would like and audit trail developed for the SetUp section of RMS so we can see which user has changed fields

    Some changes were made in the set up section of RMS and there is no way to see who had made the change. This audit feature would be helpful for users to educate staff on how the system works and how we can communicate the effects of changing fields across the enterprise system....

    4 votes

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  16. Display Group Master Account Balance on In/Out Movements for Rate on Group = Yes

    I would like to be able to see group balance in the In/Out screen when rate is on group

    At present when the rate is on the group - the In/Out screen will show a $0.00 balance even if there are rooms with a balance owing. This is because the rate is on the group rather than the individual room. Seeing the group balance would assist in ensuring that nothing is accidentally missed - especially when multiple users are using the system.

    2 votes

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  17. Accounting Option to Prompt User of an Outstanding Balance on Arrived Reservations

    payment not taken popup

    i would like to suggest a reminder to pop up when exiting an arrived booking where payment has not been taken.

    3 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  18. Adhoc Notes on Statements & Tax Invoices

    I would like a note box on invoices/statements emails

    I would a note box on invoices/statements emails so that we are able to let customers now specifics or relevant information about those documents

    3 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  19. Store COVID Vaccination Certificate on Guest Profile & Highlight Status

    Collect vaccination and QR codes

    collecting a copy of a vax certificate and storing it is a pain in the neck. If it could somehow be collected as part of the precheckin that would be amazing

    2 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  20. Task Management Interface

    Task Management interface with products like Asana, Trello, Monday.com or Clickup to allow managing projects and tasks in the Property Management System.


    Workflows/ Task Management section that we can create jobs / projects that our staff on RMS can see and tick off when their components are complete.

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

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