RMS User Suggestions
92 results found
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Add Search by Guest Name to Balance Transfer and Charge Transfer
Ability to search guest names in credit and balance transfer function
I would like the ability to search for guest firts name and last name in the credit and balance transfer functions to avoid having to first seperatly find the account number and then come back to this function to perform the transfer.
3 votes -
Add Next Arrival in Area on the Clean Screen Task View
See next arrival on task view, so that we can allocate prioritized rooms
on the clean screen it would be great to see next arrival on the task view, this would make it easier to allocate prioritized rooms to staff.
we can now see it in the area view, but we need to write down the rooms to prioritize before switching to task view to allocate
3 votes -
Gift Cards with Existing Payment Gateway
We are a current client who would like to have the ability to utilise the available Gift Card functionality in RMS with our existing payment gateway - CBA.
3 votes -
Add a new reservation status called "Postponed"
Add a new reservation status called "Postponed" for reservations that are not cancelled but postponed and new dates are not yet decided on by the guest and any deposits held stay held on the original reservation accomm accounts until such a time the guest selects new dates and the res becomes confirmed again
3 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Simplified Replace Guest Tool for Group Reservations
Currently, when adding guest names to room numbers as part of a group, we can use either the Quick Add, Replace Guest, or set primary methods to change from the original names on the group res.
The Quick add method is great, love it. However, we still need to delete each of the original names in the group res (usually the booker's name or the group name).
Suggestion:
Have tick boxes next to each name so users can simply tick the old names to be deleted at one go, rather than having to delete them individually.3 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Ability to Delete or Archive Message Threads in the Message Centre
If we complete a message from a guest on the message center, it just stays there. I know I can filter a date, but not if it is the same date. I want to whisp it away and get rid of it. Done! One more thing off the list!
3 votesThank you for your suggestion on a way we can improve RMS.
The ability to archive conversation threads from the Message Centre when no longer required is currently under consideration for inclusion in a future development sprint.
We will update this page when development is scheduled, development commences and again once the feature is released.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Advanced Housekeeping Tasks
Automatically calculate when rooms are DEEP/FULL cleans based on # of nights occupied. i.e. full linen/quilts/protectors every 5th night
Would be good if RMS housekeeping tasks could automatically tell us when we deep clean rooms after X amount of nights occupied (i.e. 3x 1 night stays+2 night stays - we would change on the 5th night that room has been used). We currently manually have a register for each room in our property, that we mark out every 5th night the room is used, it gets a FULL linen change i.e. duvets, mattress & pillow protectors.
If this was a…2 votes -
The ability to over ride triggered correspondence when your manually sending it out.
In my business, every day guests are sent arrival codes via SMS at a time earlier than the scheduled time to trigger the SMS correspondence to them, as there is always someone who calls and asks for an early checkin.
In these circumstances you dont want the SMS to trigger at the designated time, as it has already been sent to the guest (not a good look to be sending it again and a complete waste of money sending a second time).
There needs to be either :
-a tick box when you're setting up the rules of triggered correspondence…2 votes -
Automatic bank feeds for Trust Accounting
Setup Automatic bank feeds into RMS Trust Owner Accounting Bank Rec Screen, this would make the trust bank reconciliation much easier and streamlined
2 votes -
i would like the amount of guest stays to be on the main reservation screen instead of the drop down
Put the amount of times a guest has stayed back on the guest screen. Its a terrible idea having it under the stats icon.
You should be able to open the reservation and clearly see if it is a repeat guest.
Exactly like it used to be.2 votes -
Custom Alerts for Last Area Sold in a Date Range
It would be great if there is a notification for the last room sold for a particular period.
2 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Option to Delete Tokens on the Receipt Screen
It would be more convenient and effiecient to be able to delete an old token whilst receipting in the Accomm Account
Whilst receipting in Accom acc and choosing existing token but token has now been replaced by the customer, it would be very convenient to be able to delete token straight away rather than trying to remember afterwards one finished receipting or having to go out of receipting to delete token. It would be alot more secure and efficient to be able to do it whilst receipting
2 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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It would be great if rates were organized alphabetically in property options rate management. They are organized this way everywhere else
It would be great if rates were organized alphabetically in property options, rate management. Rates are organized this way everywhere else in the system, but in rate management they are organized by the date they were created.
1 vote -
I would like the ability to schedule charges to be added for a future date in Job Management
In Job Management we currently can setup scheduled charges however they can only be posted as of the current accounting date. It would be beneficial to have the ability to setup scheduled charges to start as of a date in the future.
1 vote -
Option for 'advanced property selection' on the in/out screen and booking chart.
Option for 'advanced property selection' (view multiple properties at once, like you can on tariff manager) on the in/out screen and booking chart.
1 vote -
Security profile Grouping
It would be better if there's a grouping per security profile in which we can include/exclude users to a certain security profile. As of now what we can do is define each user's account on the user information menu.
1 vote -
Email Receipt on Payment by RMS Pay By Link
Automated payment receipt when customers us a pay-by-link
When a customer uses a pay-by-link that is sent to them via sms it would be really helpful if a receipt of the payment could be sent automatically.
1 vote -
Multiple Guest & Reservation Notes Fields
An additional note box that is specific to either a booking or a customer.
An additional note box to record detailed information about a guest that doesn't need to appear on the in/out movement report.
At present we use the client note to record the data we need for every booking (where there caravan is stored) and the reservation notes that are specific to that booking. Both of these notes appear on the in / out movement report. A third note, would allow for detailed information to be recorded, which is either specific to the customer or the booking without…
1 vote -
Custom Label Added Control Panel Restrictions
Have the ability to name a restriction in Rate Manager for our own records, or put a note against it
Just wondering if there is currently (or could be?) the ability to name a restriction for our own records, or put a note against it?
For example, I've just applied some Clear Stop Sell and new Stop Sell, so that I could release the restriction of 25 Dec 2024 onwards for online bookings, and then place one from 8 Jan 2025 as I start rolling out availability to online.
It would be good to somehow have something against these that…
1 vote -
Category Custom Fields - Add Yes/No Field
add Yes/No customizable labels to Site Type
Similar to custom labels for Guest, add a Yes/No customizable field to Site Type. For Example, not all of our sites are rentable so I would like to add a custom field that says 'Rental Program' with a Yes/No option.
1 vote
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