Skip to content

RMS User Suggestions

← RMS User Suggestions
RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.

How can we improve RMS?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

61 results found

  1. Triggered Correspondence needs more Action options

    Could we have an additional Action added to the Triggered Correspondence please?

    We need to be able to send payment reminders based on the Res - Confirmation date. If a deposit is not paid within 14 days the booking is cancelled.

    We have no way of sending an automatic email to remind customers to pay on time, or an email to cancel. This all has to be done manually which is very tedious!

    24 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Currently Available  ·  AdminRMS Product Development (Product Manager, RMS) responded

    Thank you for your suggestions on ways we can improve RMS 9+.

    Currently available in RMS 9+ Triggered Correspondence setup is the ability to setup a trigger for a set period of time before or after the Reservation Deposit Due Date. This option can be found under the ‘Action’ drop down menu on the Automation tab.

    Additionally the option to setup Triggered Correspondence for specific Booking Sources, Categories, Companies, Rate Types and Travel Agents is available. This allows users to setup a trigger with a specific form letter or SMS template for the required Booking Sources.

    Kind Regards,

    RMS Product Development

1 2 4 Next →
  • Don't see your idea?

RMS User Suggestions

Categories

Feedback and Knowledge Base

(thinking…)