RMS User Suggestions
111 results found
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Payment in advance to show paid to date on receipt
When a long term resident pays in advance, when printing a receipt it should show what date they are paid to.
1 vote -
The ability to search for a specific sized van site
It would be handy if we could do a quick search of sites that fit certain van sizes so I can have a look through what is available without scrolling through 200+ sites every time we take a booking.
1 voteThank you for your suggestion
We already have the perfect function available right now to assist you with your site sizes. By using attributes, you can group your sites into standard sizes and filter them on your booking chart. I have asked a support member to contact you to provide further assistance.
The RMS Team
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The ability to move a client from one site to another but keep the same booking
We have a lot of clients that come in and want to change sites when one they like better becomes available, it would be handy to be able to move a portion of their booking to another site easily on the booking chart but hold the same booking, that way we wouldn't have to add in a new booking and alter their old one.
1 voteHello Jeremy,
Thanks for suggestion. This is actually already a feature of RMS9. I have asked support to follow up with you soon to take you through Split Bookings
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Drop down menu in made by field
When making a reservation in the made by field have a drop menu to select staff member who is making the booking rather than having to log on as difference users
1 voteHello Anna,
I believe we have a field in RMS that work for what you need.
A member of our support team will make contact with you about this field and how to set it up.
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to be able to email a report or rooming list directly from RMS
it would be great to be able to email a report or rooming list directly from RMS instead of having to export it first. it would a lot of time.
1 voteHello Shelley,
We have a new function called scheduled reports that will allow you to set a time for a report to run and send to an email address.
I will have someone from support give you a call and take you through this function.
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1 vote
All 9+ calanders have now been fitted with the Today feature
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Cash transaction report
If the credit card receipt total in the cash transaction report took into account any credit card refunds it would make it a straight forward check of the credit card receipt total against the EFTPOS terminal report. Currently any refunds have to be manually adjusted to make sure everything is balancing.
4 votesThank you for the feedback
The current Cash Transaction report should now group all Refunds into their respective payment types making it easier to balance.
The RMS Team
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This is not a question but a suggestion for something that would make the system better. It would be good if we could look at the Audit Trai
This is not a question but a suggestion for something that would make the system better. It would be good if we could look at the Audit Trail on an individual reservation and see if the Tax Invoice has actually been e-mailed.
1 voteYou suggestion has now been completed in the current test version RMS9. It will be become available fro use in the coming weeks
The RMS Team
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we are unable to change dates in a group booking using the nights field, we have to change the date via the calendar.
it is frustrating that we are unable to change the dates in a group master booking using the nights field. the only way to change dates is via the calendar. you were able to do this in rms8.
1 voteThanks for your suggestion. We definitley agree that this should be addressed
This will be included in our 9+ version
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Larger Print size on reports
Print size on all of the reports that we print daily for our office and security staff, with the new update, print extremely small.
Very difficult to read during the day with good eyes, let alone trying to
read these reports while guests are awaiting a response during evening hours.Glasses are expensive - HELP US PLEASE !
Reports include: In House, Arrival, Departure, Site Availability, Overdue Arrival and Maintenance
1 vote -
Correct screens on 9+ version before release
Looking at the beta version of 9+ and the client and res notes need to be clicked open. Before you release the version can you please ensure the screens look the same as 8 and 9. When on the front desk at a busy check in or check out the new screens require another step to click the notes down and up again rather than with an easy glance. Thank you
1 voteGuest and Res notes will now automatically exapnd if there are notes to show
RMS Team
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Top Tourist Parks need to be able to add promotions
https://www.youtube.com/watch?v=LvyfsAFRN-g&feature=youtu.be
As per Webinar - why can Top Tourist Parks not use this functionality
Tessa Alex Beach Cabins
1 voteThank you for your Suggestion,
Top Tourist Parks can now see the Promotional Code filed on the RMS Book Now Button.
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Autofill for Tokens
When creating a token manually, it would be so much faster if RMS would autofill the guest name for us while still allowing us to edit the name if we need to.
1 voteDear All,
Thank you for your Suggestion.
Please note that we have Developed this Enhancement. When creating a new Token the Client’s Given Name and Surname will be primed in the Cardholder Name field. This Filed will also be highlighted to allow this to be easily overwritten.
This will be available in RMS9 Version 9.1.937.0 and will be released through to the Live Environment in the coming weeks.
Kind Regards,
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Fix calculation of deposits or Enable manual override of deposits
RMS currently does not calculate the deposits correctly(first and second). This occurs when rates change. during the negotiations with the customer. Furthermore RMS does not allow manual override of second deposit when it is wrong.
2 votesHello Duck Inn, I have marked this suggestion as complete because after talking to the development team they tell me they believe that this issue is now resolved.
If you believe this is still an issue please let me know directly.
Dave
dj@rms.com.au -
would it be possible to be able to copy and paste for credit card details in the vault
would it be possible to copy and paste the credit card details from the vault. it would be easier and eliminate are human errors
4 votes -
RMS Book Now Button to Restrict Maximum Adults & Children Based on Additionals Figures on Tariff Setup
Tariffs created on Tariff Availability Chart include the ability to set minimum and maximum number of adults and children against the tariff. It would be good if these figures also restricted the number of bookable adults and children for this room/rate combination on the RMS Book Now Button. Currently only overall maximum occupants can be set against a Category or Area so this would assist break down these restrictions further.
1 voteHello Briony, it was a little while since you logged this suggestion and I’m not sure if it was a bug at the time but pleased to report that the RMS Book Now Button is now accurately limiting the number of adults and children to that set in the rate/avail chart.
Thanks for the suggestion.
Dave
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Ability to have a 'property visit log' recorded again each property / unit
We would like to start a 'property visit log' for whenever we visit one of our properties, so that any notes can be recorded against it, for example cheeked cleaning, checked gas bottles, hazards etc Is there an option to use an RMS 8 or 9 feature to record these details against the relevant property?
We would record on paper during the visit, and then transcribe into the property information once back in the office.1 voteHello Nicole, thanks for the suggestion. A lesser known feature in RMS is the Jobs Maintenance (or as I prefer to call it the preventive maintenance module) should work perfectly for this requirement. Typically the module is used to report jobs that have to be done but can just as efficiently record what has been done. A complimentary reporting suite and search screen would do all you need I am sure.
Here is a link to a short webinar recording that will show you how to setup and use the preventative maintenance module.
https://www.youtube.com/watch?v=W8aiSbKAYOw
Once you start using 9+ you can enter these jobs into RMS on your tablet or laptop at the property… no more double handling.
Dave
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7 votes
Thanks for your feedback
Ctrl + C and Ctrl + V will work in RMS9 however 9+ will have the abilty to right click one again
The RMS Team
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make printing a statement a 1 click process not 4 as it has become
make printing a statement a 1-2 click process as it used to be. It now takes 4 clicks just to print a statement
24 votesWe are pleased to advise that we have taken your suggestions onboard and have now added a Smart Printing feature that makes the printing process very quick and easy.
Please review our help files on this feature provided below;
https://help.rmscloud.com/smart-print-clientThe RMS Team
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double click on the booking chart to make a booking
to be able to double click on the booking chart to make a booking
18 votesOur 9+ Booking Chart allows you to click in a cell to make a reservation.
You can also choose to click and drag across many days to make a multi day booking.
To create a group booking simply hold down the control key on your keyboard and click and drag the rooms/days you wish to book!To learn more please see the below help article;
https://help.rmscloud.com/adding-reservationsThe RMS Team
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