Skip to content

RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

3 results found

  1. Ability to Delete or Archive Message Threads in the Message Centre

    If we complete a message from a guest on the message center, it just stays there. I know I can filter a date, but not if it is the same date. I want to whisp it away and get rid of it. Done! One more thing off the list!

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.

    The ability to archive conversation threads from the Message Centre when no longer required is currently under consideration for inclusion in a future development sprint.

    We will update this page when development is scheduled, development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. Ability to Set a Booking Source to Populate on Return Guests

    The Bkg Source should automatically change to "A Repeat Customer" when that customer books again

    This could be very helpful when we want to generate marketing reports on new business and save on booking time.

    136 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Cancellation Policy with Cancellation Fees

    This would be set up like rates, you cancel within a certain period, a cancellation fee will be charged. If you cancel within 14 days on a holiday "X" will be charged. If you cancel within 7 days "X" will be charged. The cancellation policy would be able to be individualized to each business and their policies. To have to have my staff manually have to go in under Sundry and place a fee won't happen. I need it to be automatic, when the cancel button is pushed.

    128 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base