RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. Ability to Set a Booking Source to Populate on Return Guests

    The Bkg Source should automatically change to "A Repeat Customer" when that customer books again

    This could be very helpful when we want to generate marketing reports on new business and save on booking time.

    125 votes

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    Under Consideration  ·  12 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Cancellation Policy with Cancellation Fees

    This would be set up like rates, you cancel within a certain period, a cancellation fee will be charged. If you cancel within 14 days on a holiday "X" will be charged. If you cancel within 7 days "X" will be charged. The cancellation policy would be able to be individualized to each business and their policies. To have to have my staff manually have to go in under Sundry and place a fee won't happen. I need it to be automatic, when the cancel button is pushed.

    115 votes

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    Under Consideration  ·  6 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Ability to Delete or Archive Message Threads in the Message Centre

    If we complete a message from a guest on the message center, it just stays there. I know I can filter a date, but not if it is the same date. I want to whisp it away and get rid of it. Done! One more thing off the list!

    3 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    The ability to archive conversation threads from the Message Centre when no longer required is currently under consideration for inclusion in a future development sprint.

    We will update this page when development is scheduled, development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  4. Add Favourite Search Criteria to the Reservation Search

    I would like to customise the search items in the Reservation Search list.

    In the Reservation Search list there are currently 5 or 6 items above the solid line and I would like to be able to add your favourites to be at the top of that list.

    1 vote

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    Under Consideration  ·  0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Security Profile Option to Assign Security Profiles to New Users

    Separate permissions for ADD Security Profiles and EDIT Security Profile settings

    As an enterprise client with 11 units we do not want to provide access to the properties to adjust security settings. We have worked hard to create specific security settings for each position, and we don't want those to change without corporate approval. If we remove security profiles from our Front Office Manager or General Manager security profile they are not able to add new users and assign security profiles at the property level. We are not able to handle all new employee creation at a corporate level, but…

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    RNP-19333 is now under consideration for inclusion in future development.

    We will update this page when development is scheduled, development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. Add Reservation Sub Market Segment to Report Writer

    Good afternoon RMS

    In the Beta version we have the Sub Market Segments. Can we please add this to Report Writer - Reservation Field. Our Sub Market segments are pick up by Duetto and need this for auditing.

    Thanks

    1 vote

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    Under Consideration  ·  0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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