RMS User Suggestions
164 results found
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Guests Credit Cards in the Pre Check In Portal When Company is paying on 30 Day account
When a company has been selected in the "bill to" section for both Accom and Extras there shouldnt be a requirement when completing the pre check in for a credit card to be entered.
We have a lot of issues with guests not wanting to place a credit card if the company is covering all charges.1 vote -
Category Custom Fields - Add Yes/No Field
add Yes/No customizable labels to Site Type
Similar to custom labels for Guest, add a Yes/No customizable field to Site Type. For Example, not all of our sites are rentable so I would like to add a custom field that says 'Rental Program' with a Yes/No option.
1 vote -
Occupancy by Category/Area Attribute Report
Report on occupancy based on an attribute
Create a report that will give occupancy rates based on an attribute. I would like to know if our sites with a specific attribute get more rentals than others.
1 vote -
Report Writer - Add Guest Date Modified Field to Search
Add Date Modified to Guest in report writer
I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.
I am able to get a list of all owners, but I can't determine when the last time their information was updated.
I would like the field 'Date Modified' added to the report writer Guest search table.
1 vote -
Guest Profile Pronouns Option
A section on the guest profile to have optional pronouns for guests, similar to titles mr. miss. dr. prof, etc. Optional for guests to fill out on direct bookings.
1 vote -
Channel Manager Mapping Search & Filter
A search function on the channel manager would be really useful instead of scrolling through rate codes to find the one you are looking for.
1 vote -
Availability Chart Stats On By Default
It would be good to have the option of having 'stats on' as a default setting for the availability chart,
1 vote -
Portal Enhancement
It would be great as part of own booking management within the portal if a guest could apply a discount/promo code to a booking.
1 vote -
EDM - import your own EDM template
To enhance flexibility and user experience, it's currently possible to utilize and modify existing templates within the RMS's EDM module. Expanding this capability to allow the import of custom EDM templates into RMS would significantly benefit users, offering greater personalization and efficiency and branding.
1 vote -
Credit Limit Within a Company Profile Applies To All Properties Within An Organisation
Where a credit value has been inputted within a company profile, the limit applies as a total to the company, regardless of which property they book within the Group. In addition, the credit limit value remains, regardless of the number of invoices being generated, the total of all invoices does not exceed the total available credit.
Example: Company A has a $5,000 limit. If they book at Property A and charges are invoiced back for $4,000, then Company A only has $1,000 remaining available for all properties, until the initial $4,000k is paid, resetting their total limit.
Example: Company A…
1 vote -
Complete Pre-Check In for Group Reservation
The ability for the guest in the master profile of a group reservation, to complete pre-check in on behalf of all guest whilst also showing a complete room list on the digital registration card they are signing on behalf.
Additionally, when completed, this recorded the group has completed pre-check in and reflects on the Pre-Check In Report.
This would be ideal for inhound groups, sporting groups or corporate groups.
1 vote -
Weekly Arears Triggered Correspondence
Could we please add an action on the triggered correspondence that would allow us to send an email to everyone who are behind on their weekly rent.
We would like it to be based on the amount of weeks that they are on arears instead of the total dollar figure as the trigger point.
1 vote -
ETD - Departures
In/Out Movements
Have in the Departures section a box with the Estimated Time of Departure (ETD), rather than the ETA.
Then we can check if a late departure is arranged without having to go into each booking.1 vote -
Select Multiple Categories on the Internet Booking Engine Search
I would like RMS Book now button to be able to book more than one category in the first search..
Currently, if there is only 1 room type in the category that holds two people, and the number of people staying is 4 ADTs, the user has to add to cart and then do another search.
1 vote -
Housekeeping Tasks To Be In Pitch Order on Housekeeping Portal
Housekeeping tasks to be in pitch order on the housekeeping portal so that it is easier to use.
1 vote -
Guest Portal - Limit guest payments to IBE
Ability to have an option to limit only IBE reservations to make payments via the guest portal.
Currently, if your business is paid by an OTA after departure, guests from an OTA (Booking.com or Airbnb) login to the guest portal and do make payments which then causes a refund issue.
1 vote -
Bulk Charges Utility for Credit Notes
Allow sundry credit notes in bulk charges
Sundry credit notes do not appear as a selectable items in bulk charges. An error comes up when entering a negative amount in the bulk charges stipluating that the sundry item must be setup as a credit note. However, when the sundry item is setup as a credit note it is not selectible in the bulk charges options. Consumption credits will not work for my requirements because I wish to post the bulk credit notes prior to check out. Hopefully this is an easy fix in the system!!!
Paul
1 vote -
Ability to Edit Multiple Guests on a Group Reservation Simultaneously
Checkbox / Tickbox on the Guests Menu in a Master Reservation
On the Rooms menu of a reservation, there is a tick box available to select a batch number of rooms to amend. Hoping that there would also be a tick box available on the Guest menu to select a batch of guests to amend.
1 vote -
Automate XERO Integration
Please automate the Xero integration push instead to having to do it one by one day by day as current.
also, it would be much easier if the integration would raise an invoice instead of a Journal.1 vote -
Schedule Area Status Change
Being able to clean the rooms ahead of a change over and mark as clean
Being able to clean the rooms ahead of a change over and mark as clean at that time, and when the guest is arriving doing the pre arrival check - at that point it triggers an SMS. So change the trigger form being linked to the 'clean' status to confirmation of a pre arrival check.
1 vote
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