Allow a one-time (not per night) resort fee or cleaning fee to be charged when booking online which shows up as a line item in the cart
These are the two options I currently have and why they do not work:
Use the online booking fee for the cleaning fee: This does not work because the booking fee is added to the folio using the date of booking rather than the date of arrival. So the booking fee is added to our accounts receivable in advance of the actual stay which causes an issue because AR is an asset and guests can still cancel their reservation which would hit accounts receivable and reduce the asset. Accounting does not like this at all because it does not adhere to GAAP accounting rules. I've attached a screenshot showing how it comes across on the folio with the date of booking rather than the date of arrival.
Use a package attached to the rate: This does not work because it takes the amount of the package and just adds it to the first day of the reservation with no breakout or description of what is being charged during the checkout process. The guest just sees that their first night is a higher amount with no explanation. This just makes online booking more complicated.
It boggles my mind that there is no real way to charge a one-time fee when booking online. If you simply made it so that the booking fee could be slightly more customized by allowing the charge date to be the date of arrival just like the actual rate and taxes we'd at least have a workable solution.
Thanks for your consideration.
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