RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. Increase File Size Permissions for Online Photos

    Quality photos are so important for hotels and holiday parks. Along with price and reviews, photos are one of the main deciding factors potential guests look at when deciding where to book.

    We need to be able to upload higher quality photos, at least 1MB per photo, as 250KB is way too small and takes a lot of unnecessary effort to reduce the size of all our quality photos down to that size.

    60 votes

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    10 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. The wording 'Deposit Required' at online booking check out would be more suitable as "payment required"

    The wording 'Deposit Required' at online booking check out would be more suitable as "payment required" as many properties require full payment. This becomes awkward and a negative reminder when referring to 'deposit '' when in fact full payment is required. Best to be positive about handing over money not reminding that elsewhere only requires a deposit.

    28 votes

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    1 comment  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your feedback on a way we can improve RMS.

    We appreciate the valuable feedback of our customers and encourage you to review other suggestions and vote on those you would find of benefit.

    We will continue monitoring this suggestion for user feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

  3. IBE - Ability to set Allowed Arrival Dates & Days on Date Picker & Availability Calendar

    We have properties that close for certain periods of the year and have set arrival dates. Would like to be able set the Arrival Date so it opens on a set date and highlights on the calendar the possible arrival dates.
    E.g. property opens from May to October only and has set arrival dates of Thursdays and Sundays only. We need to be able show these dates / days on the calendar and availability chart.

    20 votes

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    0 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  4. Add the Availability Calendar to the RMS IBE Search Page

    Currently when guests through RMS book now they have to put in dates then see if the property is available. I have enabled the interactive calendar while a lot better it is possible to have this show first so they do not have to got through some many steps The current way is very "clunky" and not user friendly.

    16 votes

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    1 comment  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your feedback on a way we can improve RMS 9+.

    We appreciate the valuable feedback of our customers and encourage you to review other suggestions and vote on those you would find of benefit.

    We will continue monitoring this suggestion for user feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. Pre-fill Guest Details for New Reservations Made from the Guest Portal

    From guest portal when making a new booking the customer fields should be automatically populated

    11 votes

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    1 comment  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. Select Arrive & Depart Dates Separately on the RMS IBE

    Allow Departure Field To Be Used and Properly Functioning

    It would be ideal if a user can select the Arrival box, choose a date, then select the Departure field, and select a departure date keeping both dates as selected. You can’t assume a user is going to select both the arrival & departure dates in the same field. This is not obvious and many arrival/departure systems require the user to select both fields.

    Currently if you choose an Arrival date, then click in the Departure field to select a departure date, the system automatically alters the arrival date to the…

    9 votes

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    1 comment  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  7. RMS IBE to Display Availability Calendar on Mobile

    It would be great if guests could view the online availability calendar on mobile devices.

    When a guest wants to book certain dates on a computer they can search for dates and if they are not available click on the online calendar to search for other dates that might be available. However when attempting to book on a mobile device the online availability calendar is not an option. I think this would be frustrating for guests having to go in and out trying different dates to find availability. Being able to view the online availability calendar would make the guest…

    8 votes

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    2 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in 2021.

    Kind Regards,

    RMS Product Development

  8. Online Payments Using Existing Account Credit

    To have guests that have account credits to be able to use them for online bookings

    I would like guests to have access to pay for future bookings with credits held in client account via IBE or Guest Portal. I have many guests with credit now (as a result of COVID lockdowns) that I have to keep track of and book manually to be able to use the credit. I would like the guests to manager this themselves by being able to access their accounts and credits when booking online.

    6 votes

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    0 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  9. Ability to Generate Unique Promo Codes for Discounts

    Add "discount code"

    It would be nice to have a discount code that can be given to Guests that they can apply on the IBE for a discount on their reservation. This is similar to many online systems where the property could design the discount and apply a specific code to the discount. Then the guest could apply the code online to redeem the discount.

    Thank you :)

    6 votes

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    1 comment  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the new year.

    Kind Regards,

    RMS Product Development

  10. RMS IBE Availability Grid for Mobile

    The mobile IBE version does not show the availability grid like the PC. It would be better if it did...

    6 votes

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    1 comment  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  11. Option to Display Nightly Rate in the Shopping Basket on the RMS IBE

    We would like to see the nightly rate in the "Your Stay" basket on the booking engine.

    That is confusing for the guest as the "basket" only shows the total rate and not the nightly rate. We know it shows on the Availabiity Calendar and the Rates dropdowns, but guests may not see those. Needs to display in the "Your Stay" basket also.

    5 votes

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    1 comment  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in 2021.

    Kind Regards,

    RMS Product Development

  12. Online property availability calendar that isn't connected to a tariff

    An online property availability calendar that isn't connected to a specific tariff. So customers can see when a property is available, and then be directed to the correct tariff once they have selected their available dates from the calendar.

    4 votes

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    2 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  13. Online Booking - Change 'ADD' inthe booking page to 'BOOK NOW'

    Change 'ADD' in the booking page to 'BOOK NOW' as Guests say the do not want to ADD anything extra they just want to BOOK the room

    3 votes

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    0 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  14. Allow rooms to be sold as 'double/twin' with guests needing to confirm their bedding choice

    I would like to be able to sell a room which is configurable as a double or twin, and force the guest to choose their bedding configuration as part of the booking process.

    3 votes

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    0 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  15. Ability to Customise RMS Internet Booking Engine Confirmation Page Text

    Make the Online Booking Engine confirmation header text customizable.

    Currently this area pulls the Guest Name, Arrival Date and Online Confirmation No fields, but puts them into text that does not align with our reservation and deposit policies. Now it says:

    Thanks <Given> <Surname>,
    We look forward to welcoming you at <Property Name>, on
    <Arr Date>. Your Booking Confirmation ID is <Online Conf No>
    Thank you for booking with us.

    We would like to be able to change the default text to terms & phrases that we use...

    For instance "your booking confirmation ID" becomes "your booking reference number", etc.

    3 votes

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    0 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

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    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  16. SMS Notification When New Reservation is Created or Reservation is Modified

    I would like to receive a notification i.e. txt when a booking or modification occurs

    I would like to receive a notification i.e. txt when a booking or modification occurs (as per Booking.com or VRBO for example)

    3 votes

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    0 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  17. Present professional looking quotations

    Would love to spit out pretty looking quotes like how the IBE screens look, so you can attach via PDF or copy and paste into an email. With some pictures and room information, and pretty clear dates for a quote. Even a Quote Number if they want to book.

    2 votes

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    0 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  18. Loading message for RMS IBE URL search

    Currently we use URL modifiers and the RMS IBE for a "Search all accom" on these dates - as we have to search a large number of properties (categories) there is a large 4-7 second lag while the page loads (betaboooking8.blablabla).

    It would be great to have a "Results loading" gif/image that appears on this white page, so we do not lose customers at this point.

    It would be great if we could also upload a company logo as SVG at this point, but even a generic text based "Results loading" would be better than the current white screen.

    2 votes

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  19. Reduce font size on email notifications to reduce paper wastage when printing

    Emails currently print in very large font wasting much paper.

    2 votes

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    1 comment  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  20. Availability Calendar Without Lead Rate

    The lead in tariffs are problematic for people who run different rates depending on the length of stay. In RMS the guests are constantly selecting the availability calendar then they cant see rates and think they cant book. Its not following logically in the guest experience and is clumsy. If they choose view rates they would be able to see the calendar and chose a corresponding stay length rate. Not having just a simple availability YES or NO would solve all the problems. It could have a link next to it saying view our rates that then takes you to…

    2 votes

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    1 comment  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS. All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle. There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more. We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products. We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months. Kind Regards, RMS Product Development
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