RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. I would like to give feedback on the yellow flashing bookings

    Noticed some bookings are flashing yellow and was told that there are messages in the Message Centre that need acknowledgement. Is this the notification for same day bookings? We have 2 bookings made today for tonight but they are not flashing yellow. Also was told that there are messages for the same day bookings to be acknowledged. Flashing bookings alert us of new bookings. Once we see them, we will take actions. So the messages are unnecessary and adds work. It would be good if the messages can be disabled but the flashing same day bookings remain.

    1 vote

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    Reviewing  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. I would like the cc: email to auto generate a company email on Service Requests so that a copy goes to a shared inbox.

    This way our company can keep track on the requests being sent from different users to pinpoint areas of training that can be conducted.

    1 vote

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    Reviewing  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. To be able to move the new Gateway Provider payment screen

    When you add a new credit card for a guest, you add a description and then the new gateway provider screen where you enter the credit card details pop up. I would like to be able to move this box around the screen as it currently blocks the guest name. So you either have to memorise the name or write it down or ask the guest again (which isn't very good customer service) and it just takes longer then to process.

    1 vote

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    Reviewing  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Wifi field

    Create a custom field that does not Auto Capitalise the contents of the field for Wifi Passwords.

    1 vote

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  5. I would like to be able to allocate sites according to van length. IE enter van length and only suitable sites are offered to book.

    It is already a function of online bookings. Accepted van lengths are already set up for each site.

    1 vote

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    Reviewing  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Print zero (0.00) balance receipts

    When prompted by Expedia, Booking.com, or other vendor to provide a zero (0.00) balance statement as proof of no charge to a reservation, an empty folio should be printable out of RMS. Currently, if no charges are posted to a folio the system will not allow you to create a statement or an invoice as documentation.

    1 vote

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