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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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208 results found

  1. Set Rate on Group on the RMS Internet Booking Engine

    IBE Group Reservation correspondence has never worked properly

    Since the IBE payment always goes on the Group Master but the charges remain on the sibling reservations, there are no options for Group Reservations to ever receive an accurate triggered correspondence that properly shows "balance owing" or "payment made." Sibling reservations will always show a zero payment made with a full balance, and group master will always show a negative balance owing due to a payment but no charges.

    Please turn this into a job so this gets corrected - it has been an issue for many years with no reasonable…

    2 votes

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  2. Custom Alerts for Last Area Sold in a Date Range

    It would be great if there is a notification for the last room sold for a particular period.

    2 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  3. Add options to owners portal such as adults and children, state and country

    Add options to owners portal such as adults and children, state and country

    2 votes

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    0 comments  ·  Portals  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  4. Option to Delete Tokens on the Receipt Screen

    It would be more convenient and effiecient to be able to delete an old token whilst receipting in the Accomm Account

    Whilst receipting in Accom acc and choosing existing token but token has now been replaced by the customer, it would be very convenient to be able to delete token straight away rather than trying to remember afterwards one finished receipting or having to go out of receipting to delete token. It would be alot more secure and efficient to be able to do it whilst receipting

    2 votes

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. RMS Pay by link to include credit card surcharge option

    Currently, we can't add a credit card surcharge to pay by link payments. Adding the surcharge option would increase the usage of the pay-by-link option and reduce the risk of fraud.

    1 vote

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  6. More flexibility with Max Pax Occupancy settings

    We have a room type where the max occupancy is set as 4. In this room type we can either accept a max of 2a + 2c OR 3a. We can't accept 3a + 1c or 4a. We can manage the 4a scenario via the rate tables and applying a max adult amount of 3, however there currently is no way to deal with the 3a + 1c scenario meaning this room type can be overbooked via our online distribution sources. This is a urgent requirement with no current solution as per RMS support.

    1 vote

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  7. Visual status on to do chart

    Right now when we open the To Do Chart its very hard to visualize if a task has already been completed or if it is still pending.

    It would be great if the completed tasks would be crossed over or change color. Same thing for overdue tasks.

    1 vote

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  8. Easy Signature Collection Link

    An easy signature collection link that we can create and send to guests for their booking which will look identical/same as the signature collection in the Guest Portal but without the long and time consuming steps of the guest portal.

    We would like to be able to collect a signature for our Ts & Cs for our guests by simply sending a link if we are not troubling them with the guest portal.

    The signature collection would function the same in sending the signed digital form to correspondence.

    1 vote

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  9. hitclubhomes

    Hit Club là điểm đến lý tưởng cho những ai đam mê sự hứng khởi và năng động. Với không gian hiện đại, âm nhạc sôi động và không khí sôi nổi, chúng tôi cam kết mang đến trải nghiệm vô cùng đặc biệt cho mọi khách hàng. Hãy cùng chúng tôi tạo nên những kỷ niệm đáng nhớ và đắm chìm trong không gian giải trí không giới hạn tại Hit Club!
    Website: https://hitclub.homes/
    Địa Chỉ: 76 Nguyễn Xiển, Long Thạch Mỹ, Quận 9, Thành phố Hồ Chí Minh
    Phone : 0988666888
    Tags: #Hitclub #taihitclub

    1 vote

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  10. Reinstate automatic inclusion for Admins when a SR is raised from any property in a Chain

    I would like the Service Request functionality of being able to see any SR raised for any of my properties Reinstated so that it is not reliant on being "Copied In".

    1 vote

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  11. Drop in Add-Ons from Online sources

    Drop in Add-Ons based on Reservation parameters. For example, if guest book 3 pax in a room that has a King bed but we allow up to 3 guests with a rollaway, add the rollaway via an Add-On automatically to the Reservation.

    1 vote

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  12. RMS Pay settlement report to include receipt number

    The RMS Pay settlement report should include the option to show receipt numbers. This would save having to drill down from the reports into the account to be able to tick off the correct receipts in the bank reconciliation.
    Alternatively, the bank reconciliation screen could be modified to include the reservation number.
    Either option would be a great time saver when preparing bank reconciliations especially when you have many payments of the same amount.

    1 vote

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  13. It would be great if rates were organized alphabetically in property options rate management. They are organized this way everywhere else

    It would be great if rates were organized alphabetically in property options, rate management. Rates are organized this way everywhere else in the system, but in rate management they are organized by the date they were created.

    1 vote

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  14. A column in the IN/OUT Movements screen showing the guests Boomgate access code

    A column in the IN/OUT Movements screen showing the guests Boomgate access code, to keep track of for after hours arrivals/entries into the park that have forgotten their code and cannot enter.

    1 vote

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  15. EDM: Manually remove emails + Save updated list

    Add the ability to manually untick emails in Report Writer and save the new version over the current email list.

    1 vote

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  16. Remove Duplicate Emails in EDM > Send Campaign > Report Writer

    Please add to Report Writer the option to "Remove Duplicate Emails"

    We often have guests traveling in groups and coporate clients that use the same email address, so when we go to send an EDM, they end up getting the same email multiple times.

    1 vote

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  17. I would like the ability to schedule charges to be added for a future date in Job Management

    In Job Management we currently can setup scheduled charges however they can only be posted as of the current accounting date. It would be beneficial to have the ability to setup scheduled charges to start as of a date in the future.

    1 vote

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  18. How does food service packaging help maintain food quality and freshness?

    Food service packaging plays a crucial role in maintaining food quality and freshness by providing protection against external factors such as moisture, air, light, and contamination. Packaging materials with barrier properties create a sealed environment that prevents the entry of oxygen and moisture, which can lead to food spoilage and deterioration.
    Additionally, packaging designs that minimize exposure to light can help preserve the color, flavor, and nutritional content of food items. Properly sealed packaging also reduces the risk of contamination from external sources, ensuring that food remains safe for consumption over extended periods, thereby enhancing customer satisfaction and reducing food…

    1 vote

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  19. Do you know the importance of gst registration documents?

    Yes, the importance of GST registration documents cannot be overstated. These documents serve as crucial evidence to verify the identity, address, ownership, and financial status of the business entity applying for GST registration. Providing accurate and valid documents ensures compliance with GST regulations and helps prevent fraud or misrepresentation.

    Additionally, proper documentation facilitates smooth processing of the GST registration application, reducing the risk of delays or rejections. Therefore, understanding and fulfilling the requirements for GST registration documents are essential for businesses to legally operate under the GST regime.

    Read More: https://a2zlegalhub.com/gst-registration/

    1 vote

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  20. I would like the Travel Agent Commission Report to calculate correctly

    It would be so very helpful if the Travel Agent commission report would calculate the commission owed to the Agent on the amount actually paid by the guest. Presently if a discount is applied to the accommodation base rate, the Travel Agent commission is calculated on the full amount, not the discounted amount. Ideally the report and the agent's invoice would match!

    1 vote

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