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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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137 results found

  1. Queue Arrivals

    The ability to queue an arrival when guest physically arrives but room not ready which also appears on Housekeepers reports/screen, and in/out screens. Critical for large arrival days

    2 votes

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  2. Custom Alerts for Last Area Sold in a Date Range

    It would be great if there is a notification for the last room sold for a particular period.

    2 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  3. Manually pause or cancel a trigger

    To be able to cancel triggered correspondance on an individual booking. There are occations where you do not need to send something to a guest and you're unable to stop a trigger from sending out.

    1 vote

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  4. Charge to travel agent or company after checkout

    to be able to add a company or travel agent after the room has been checkedout so that it can be charged to AR

    1 vote

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  5. Include / Exclude Triggered Correspondence based on Billing Category

    There is currently ability to include or exclude triggered correspondence based on category, but we will like to include or exclude based on billing category.

    Regards

    1 vote

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  6. Assets - Add Filter for Property

    As an Enterprise User all Assets for all properties are listed in this view. It would be beneficial to have a property filter to return results based on the selected property. It's confusing for other lodges to see Assets for Other Lodges here. Currently we need a prefix code in the asset description so we can filter results.

    The results could then be printed.

    1 vote

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  7. Reservation Search - Add Pencil Status as Default Status to Search

    When doing a Reservation Search a number of Reservation Status are checked as default status to search by. We would like to see Pencil reservations added to this list.

    1 vote

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  8. Form Letters Merge Field to Calculate Rate for Upgraded Room Type

    Upgrading rooms is a useful way to increase income, particularly during the quieter periods.

    It would be great to have a merge field that would recalculate the total tariff based on a different room type. The merge field would need to include a parameter to indicate the room type to be calculated.

    This way we could quickly offer upgrades in our standard letters, alone the lines of.

    Thinking of upgrading your room? A Superior King Room for your «rNights» stay would be a total cost of $«rUpgradeTariff(12)». This compares to your current room type costing $«rTotalTariff». Contact us today to…

    1 vote

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  9. recurring charge option in the Owner's Adhoc

    A recurring charge option in the Owner's Adhoc or Manager tab would be extremely helpful.

    Currently, there is a "Create Expense" function in the Manager tab, but it only supports monthly charges and still requires manual processing.

    It would be ideal to have the ability to set up daily, weekly, monthly, or yearly recurring charges directly in the Adhoc tab.

    Having this feature would greatly streamline processes and help prevent missed charges, especially when managing a large number of properties.

    1 vote

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  10. Ability to Hide add ons and area class In allotment setup.

    Similar to how in the availability screen you can sort by category class, the ability to filter these in the allotment screen would be helpful as we have a number of room types, add ons and other area classes setup it can be hard work to scroll through to find and add the correct rooms into allotments when creating them

    1 vote

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  11. Time adjustment for allotment

    It would be great to be able to change the time for an allotment so it doesnt always run from midnight to midnight

    1 vote

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  12. Allow a colour palette for Travel agent in the drop down box in the bookings chart

    I would like to have the ability to look at my guests reservation in the bookings chart and select "Travel Agent" from the drop down box. Then be able to see a different colour representing each different Travel Agent and to be able to select a colour which I want to use to represent the travel agent that the guest has booked through. At the same time be able to see the guests name in the cell which represents the booking, eg Booked through booking.com is blue and the surmane is over-wriiten on the colour..

    1 vote

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  13. Pre-auth and tokens

    Enable a feature so you can take a pre-auth and the card details save as token automatically. this will save time at hotels that have F&B outlets when doing check in process.

    1 vote

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  14. Bulk pre-auth/bond release

    =
    Bulk pre-auth/bond release
    e.g. 2 days after guest departs there should be an option to go into departed rooms (in/out movements) and select all/multiple guest reservations and release their pre-auth/bond at once.

    1 vote

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  15. Complementary Gift Vouchers

    We would be good to have the ability to send a Complementary Gift Voucher from RMS

    1 vote

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  16. Reservation requirements to go to housekeeping roster

    Currently, reservation requirements are assigned to the to-do chart. It would be more efficient for these requirements to be routed to the housekeeping roster.

    1 vote

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  17. Package Postage Rhythm for Templates

    When setting up package template, it needs to have the posting rhythm so that you can say which days to charge as well as to include or exclude to/the from date.

    1 vote

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  18. I would like to update the Add On feature so we can drag to parking

    I would like to be able to drag the Add On to a different area. We are frequently needing to move the reserved parks around to fit in the limited spaces available. I would like the Add On feature to allow us to click on the carpark reservation in the Booking Chart and drag it to a new car space, the same as we can move reservations from one room to another?

    1 vote

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  19. Is it possible to reduce the number of decimal places to 2 that show vehicle details on the Vehicle Sales / Operational / Edit A Vehicle Pag

    Is it possible to reduce the number of decimal places to 2 that show vehicle details on the Vehicle Sales / Operational / Edit A Vehicle Page? We do not require costings to 4 decimal places. Thanks

    1 vote

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  20. Allow RMS cut key send Names guests details as well

    When we cut the keys would be great if allow to send also the guests names details to the encoder. At the moment it will not send any names details to visionline encoder

    1 vote

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