RMS User Suggestions
132 results found
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Easily identify property when using enterprise
When you have multiple properties and using enterprise it would be good to visually see what property you are in - just like when you are in training it is purple -
the ability to set a different colour for each property would be fantastic for easy quick identification and to avoid mistakes of doing something in the wrong property4 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Include Requirements in Total on the Quoted Rate
Add a Total amount with requirements/extras to the reservation screen
Add a Total amount with requirements to the account screen so that you can easily quote the guests their projected total stay and bill correctly upon arrival. Right now it is a manual calculation
4 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Add ID Icon to Guest Profile if Photo ID Uploaded in the Guest Portal
Show if photo ID has been uploaded to the guest portal on a reservation
I need to be able to see whether a guest has uploaded photo ID on a reservation, it is to many steps to click through client area and edit, how do i know if it has been uploaded without continually clicking in all the reservations and clicking on client etc.
4 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Ability to Delete or Archive Message Threads in the Message Centre
If we complete a message from a guest on the message center, it just stays there. I know I can filter a date, but not if it is the same date. I want to whisp it away and get rid of it. Done! One more thing off the list!
4 votes -
Pre Check In Status section added to filters In/Out Movement Screen
Add Arrivals Pre Checked In filter to in/out movement screen (like we have for expected arrivals, checked in, in house guests etc.) so pre check in guests can be prioritized at check in. Currently there is no report or in/out screen area where only pre check in guests are listed.
3 votes -
Have the room type listed next to room number on Booking Chart
It'd be great if we could view by room number on the Booking Chart but still see the room type for each room, either in an extra column or next to the room number.
3 votes -
Default In/Out Movement Screen Date to Audit Date
Currently the In/Out Movement Screen defaults to the local time on your computer. After midnight, we are still checking in guests that are from the same audit date but it's defaulting to the next day. This is confusing and doesn't make any sense when checking in guests after midnight prior to the audit. I imagine most hotels are still checking in guests after midnight for the previous night. I would would suggest the same for the Booking Chart.
3 votes -
i would like the amount of guest stays to be on the main reservation screen instead of the drop down
Put the amount of times a guest has stayed back on the guest screen. Its a terrible idea having it under the stats icon.
You should be able to open the reservation and clearly see if it is a repeat guest.
Exactly like it used to be.3 votes -
Simplified Replace Guest Tool for Group Reservations
Currently, when adding guest names to room numbers as part of a group, we can use either the Quick Add, Replace Guest, or set primary methods to change from the original names on the group res.
The Quick add method is great, love it. However, we still need to delete each of the original names in the group res (usually the booker's name or the group name).
Suggestion:
Have tick boxes next to each name so users can simply tick the old names to be deleted at one go, rather than having to delete them individually.3 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Option to Delete Tokens on the Receipt Screen
It would be more convenient and effiecient to be able to delete an old token whilst receipting in the Accomm Account
Whilst receipting in Accom acc and choosing existing token but token has now been replaced by the customer, it would be very convenient to be able to delete token straight away rather than trying to remember afterwards one finished receipting or having to go out of receipting to delete token. It would be alot more secure and efficient to be able to do it whilst receipting
3 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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a button to post sibling accommodation to the master by individual reservation
Post sibling accommodation to the master account on an individual basis. The option is there for 'POS on master' but when wanting to post accommodaiton onto the master you can choose all or nothing. The only work around is by using charge redicrection which is onerous when dealing with multiple bookings.
2 votes -
To Generate Group Confirmation Letters from the Group Master Containing Key Info
We are looking into creating a confirmation letter for groups, where we can generate a table from the Group Master in one go, which contains information for individual/sibling bookings within the group. The current merge fields do not allow us to capture the information we need on a single table. The table should include:
Group Confirmation Number - 16235389
Sibling Conf Numbers
Guest Name
Arrival Date
Departure Date
No of Adults and Children
Room Type
Number of Nights
Nightly Rate (excluding taxes)
Total Rate (excluding taxes)Example:
16235390 Mr Nicky Chan 01-May-25 05-May-25 1 / 0 Studio Executive Suite 4…2 votes -
Job Management Room Search or List All
Right now when we go to put in a Job, we need to find the select the category first and then select the room number. It'd be great if we could have an option of all rooms to pick from.
2 votes -
Multiple Guest & Reservation Notes Fields
An additional note box that is specific to either a booking or a customer.
An additional note box to record detailed information about a guest that doesn't need to appear on the in/out movement report.
At present we use the client note to record the data we need for every booking (where there caravan is stored) and the reservation notes that are specific to that booking. Both of these notes appear on the in / out movement report. A third note, would allow for detailed information to be recorded, which is either specific to the customer or the booking without…
2 votes -
Report Writer - Add Guest Date Modified Field to Search
Add Date Modified to Guest in report writer
I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.
I am able to get a list of all owners, but I can't determine when the last time their information was updated.
I would like the field 'Date Modified' added to the report writer Guest search table.
2 votes -
Automatic bank feeds for Trust Accounting
Setup Automatic bank feeds into RMS Trust Owner Accounting Bank Rec Screen, this would make the trust bank reconciliation much easier and streamlined
2 votes -
Queue Arrivals
The ability to queue an arrival when guest physically arrives but room not ready which also appears on Housekeepers reports/screen, and in/out screens. Critical for large arrival days
2 votes -
Custom Alerts for Last Area Sold in a Date Range
It would be great if there is a notification for the last room sold for a particular period.
2 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Form Letters Merge Field to Calculate Rate for Upgraded Room Type
Upgrading rooms is a useful way to increase income, particularly during the quieter periods.
It would be great to have a merge field that would recalculate the total tariff based on a different room type. The merge field would need to include a parameter to indicate the room type to be calculated.
This way we could quickly offer upgrades in our standard letters, alone the lines of.
Thinking of upgrading your room? A Superior King Room for your «rNights» stay would be a total cost of $«rUpgradeTariff(12)». This compares to your current room type costing $«rTotalTariff». Contact us today to…
1 vote -
recurring charge option in the Owner's Adhoc
A recurring charge option in the Owner's Adhoc or Manager tab would be extremely helpful.
Currently, there is a "Create Expense" function in the Manager tab, but it only supports monthly charges and still requires manual processing.
It would be ideal to have the ability to set up daily, weekly, monthly, or yearly recurring charges directly in the Adhoc tab.
Having this feature would greatly streamline processes and help prevent missed charges, especially when managing a large number of properties.
1 vote
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