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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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109 results found

  1. To add a Front Desk Task

    To add a reoccurring Front Desk Task with sub category on the To Do Chart to a chosen day of the week for chosen frequencies i.e weekly/monthly/fortnightly for a long date frame instead of entering individually.

    1 vote

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  2. Remedies for jaw dread in St. Scratch Cruz include: A Concentrated Manual for Help

    Is it perceived that St. Scratch Cruz is tormenting you with encased jaw torture, making you be vexed and under tension, and is this the sort of thing you are have a ton of Best Chirpractor Santa Cruz familiarity with seeing? Understanding the complexities of jaw torment and the open fixes is the most key drop towards finding working with. We will examine the causes, fixes, and expert assistance for jaw anxiety backing off in St. Scratch Cruz in this wide partner. Jaw torment can be a bothersome issue that can influence different bits of your life.

    Going before organizing

    1 vote

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  3. Lost Property Log

    Is there a date for the above to be released? I saw that the last entry was in 2020 and we would love to have it

    1 vote

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  4. Need the ability to change the automatic room assignment order within a specific room type

    Because RMS assigns the rooms within a room type in the same order all the time, the rooms with the lowest numerical room number get more use than the rooms with higher room numbers, so they wear faster. If this order could be manually manipulated or even set to a random selection, it would resolve this issue.

    1 vote

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  5. RMS Pay Receipt to Guests / Property

    I believe that guests should receive a receipt via email when they make a payment via RMS Pay.

    Guests don't think to 'take a screenshot' when making a payment.

    Accommodation providers don't even get a 'notification of payment' for RMS Pay payments made. If property did receive a motivation of payment, then I would email a receipt to guests. But I also think an automatic receipt should be issued through the reservation management system.

    There is definitely room for improvement here to ensure better communication between guest and the property.

    Regards,
    Jayne

    1 vote

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  6. I would like the Credit Card Gateway Token to show up if there is a Company Credit Card

    When a guest has a card in the gateway it shows up as green, so you know it is there. I would like this to show up a different colour when there is a credit card in the company account, in the guest reservation screen. This will save double handling. Currently it does not show up when booking a guest in under a company unless you go into the company itself.

    1 vote

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  7. Apply Last Room Availability to certain Rate Types

    Be able to set some rate types to have Last Room Availability (LRA) so that regardless of whether a certain date has restrictions set or has a room type that has sold out, the select rate type can still sell based on house availability.

    1 vote

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  8. Being able to setup derived rates based on day of the week.

    Can we please have the ability to set derived rates based on Day of the week and not 1 flat difference.

    1 vote

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  9. I would like to remove owner email address when sedning correspondence to guest

    I would like to be able to remove the owners email address as an option when sending correspondence to guests.
    As it automatically comes up, it could be accidentally clicked (in a hurry) and send a confirmation letter to an owner by mistake.

    1 vote

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  10. More flexibility with Max Pax Occupancy settings

    We have a room type where the max occupancy is set as 4. In this room type we can either accept a max of 2a + 2c OR 3a. We can't accept 3a + 1c or 4a. We can manage the 4a scenario via the rate tables and applying a max adult amount of 3, however there currently is no way to deal with the 3a + 1c scenario meaning this room type can be overbooked via our online distribution sources. This is a urgent requirement with no current solution as per RMS support.

    1 vote

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  11. Easy Signature Collection Link

    An easy signature collection link that we can create and send to guests for their booking which will look identical/same as the signature collection in the Guest Portal but without the long and time consuming steps of the guest portal.

    We would like to be able to collect a signature for our Ts & Cs for our guests by simply sending a link if we are not troubling them with the guest portal.

    The signature collection would function the same in sending the signed digital form to correspondence.

    1 vote

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  12. I would like the ability to schedule charges to be added for a future date in Job Management

    In Job Management we currently can setup scheduled charges however they can only be posted as of the current accounting date. It would be beneficial to have the ability to setup scheduled charges to start as of a date in the future.

    1 vote

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  13. Option for 'advanced property selection' on the in/out screen and booking chart.

    Option for 'advanced property selection' (view multiple properties at once, like you can on tariff manager) on the in/out screen and booking chart.

    1 vote

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  14. Security profile Grouping

    It would be better if there's a grouping per security profile in which we can include/exclude users to a certain security profile. As of now what we can do is define each user's account on the user information menu.

    1 vote

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  15. Multiple Guest & Reservation Notes Fields

    An additional note box that is specific to either a booking or a customer.


    An additional note box to record detailed information about a guest that doesn't need to appear on the in/out movement report.

    At present we use the client note to record the data we need for every booking (where there caravan is stored) and the reservation notes that are specific to that booking. Both of these notes appear on the in / out movement report. A third note, would allow for detailed information to be recorded, which is either specific to the customer or the booking without…

    1 vote

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  16. Custom Label Added Control Panel Restrictions

    Have the ability to name a restriction in Rate Manager for our own records, or put a note against it


    Just wondering if there is currently (or could be?) the ability to name a restriction for our own records, or put a note against it?

    For example, I've just applied some Clear Stop Sell and new Stop Sell, so that I could release the restriction of 25 Dec 2024 onwards for online bookings, and then place one from 8 Jan 2025 as I start rolling out availability to online.

    It would be good to somehow have something against these that…

    1 vote

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  17. Category Custom Fields - Add Yes/No Field

    add Yes/No customizable labels to Site Type


    Similar to custom labels for Guest, add a Yes/No customizable field to Site Type. For Example, not all of our sites are rentable so I would like to add a custom field that says 'Rental Program' with a Yes/No option.

    1 vote

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  18. Report Writer - Add Guest Date Modified Field to Search

    Add Date Modified to Guest in report writer

    I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.

    I am able to get a list of all owners, but I can't determine when the last time their information was updated.

    I would like the field 'Date Modified' added to the report writer Guest search table.

    1 vote

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  19. Availability Chart Stats On By Default

    It would be good to have the option of having 'stats on' as a default setting for the availability chart,

    1 vote

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  20. Credit Limit Within a Company Profile Applies To All Properties Within An Organisation

    Where a credit value has been inputted within a company profile, the limit applies as a total to the company, regardless of which property they book within the Group. In addition, the credit limit value remains, regardless of the number of invoices being generated, the total of all invoices does not exceed the total available credit.

    Example: Company A has a $5,000 limit. If they book at Property A and charges are invoiced back for $4,000, then Company A only has $1,000 remaining available for all properties, until the initial $4,000k is paid, resetting their total limit.

    Example: Company A…

    1 vote

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