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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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143 results found

  1. Accounts Receivable

    In the AR section it would be great if the comment from the general section can be display in the AR section. This will help the finance team to get some quick basic information relating to that AR and if it is outstanding

    2 votes

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  2. An extra window in the accounts section for separate invoices

    An extra window in the accounts section for separate invoices

    2 votes

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  3. ability to edit/override triggered correspondence

    The ability to edit/override triggered correspondence and/or to set up scheduled correspondence manually would be extremely useful and time saving.

    2 votes

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  4. Update the Requirements screen to show a Status column

    It would be very helpful to show the Status of a requirement (e.g. Finished, Outstanding etc) as a column on the Requirements screen (both the actual requirements screen and the requirements at the bottom of a reservation). Otherwise you have to click on each requirement to open it to check it's status.

    2 votes

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  5. Traces

    Currently there is no visual differentiation in the reservation tab to for both traces and requirement. it will be great if an additional column can be added so the user know which one has been loaded

    2 votes

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  6. Remove special characters from Owner Bank Details field.

    Remove the ability to use special characters in the Owners Bank Account filed. We recently experienced a ABA file constantly failing when uploading to the bank. The only error we were getting was a line had to many characters. After hours and hours of editing down the characters in this field, we found one stray apostrophe. The bank cannot accept this character.

    2 votes

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  7. the function to auto-generate an invoice when the booking is made (and save it for portal access by a guest)

    It would be great to have the functionality to auto-generate an invoice when a booking is made.

    Basically that it generates, creates that invoice number and is then saved in the reservation (similar to building one now and choosing print, and when you want to view or save it).

    Then once the invoice is generate, guests can access it via their guest/client portal.

    This would streamline processes immensely and save guests needing to request an invoice, but not have it emailed.

    It also saves having to show a breakdown of the reservation details (accommodation & package) within a form letter,…

    2 votes

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  8. Visual status on to do chart

    Right now when we open the To Do Chart its very hard to visualize if a task has already been completed or if it is still pending.

    It would be great if the completed tasks would be crossed over or change color. Same thing for overdue tasks.

    2 votes

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  9. A column in the IN/OUT Movements screen showing the guests Boomgate access code

    A column in the IN/OUT Movements screen showing the guests Boomgate access code, to keep track of for after hours arrivals/entries into the park that have forgotten their code and cannot enter.

    2 votes

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    1 comment  ·  General  ·  Admin →
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  10. Portal link able to be sent to added guests on a reservation and to have their own account not reservation account

    We are a ride park which requires all adult guests to agree to and sign their own legal documents before arrival at the park. Also these additional guests would need their own account to pay for their own riding fees etc
    We cannot use the additional guest feature in RMS reservations because it sends the link to the main guests portal not the additional guests portal and does not allow for them to have their own account
    Is there a way you can make it so each additional guest can receive a link to their own guest portal and have…

    2 votes

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  11. Integrate RMS with Outlook Calendar

    integrate RMS with outlook calendar

    2 votes

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    1 comment  ·  General  ·  Admin →
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  12. I would like 2nd deposits due to show on the Overdue Deposit List for Master Reservations.

    Currently if the RMS reservation is listed as Master, the 2nd deposit is not showing, nor does the individual reservations show up on the Overdue Deposit Report. Could we either have a) Individual reservations on overdue deposit report or b) master reservation on overdue deposit report.

    2 votes

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  13. A Proper case utility

    Having a utility to proper case guest name and address details would be great to keep the database clean and consistent.

    2 votes

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  14. A smooth integration with QuickBooks Online

    A smoother and cleaner QuickBooks Online integration would be great. i.e. posting general ledger values via date range.

    2 votes

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  15. Initials of employee who placed a room out of order/service

    It would be very helpful to see the initials of the employee who placed a room out of order/service

    1 vote

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    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
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  16. Automate OTA and travel agent invoices

    It would be great if invoicing could be automated so, for example, a travel agents can be invoice automatically on checkout or, another example, an OTA like Booking.com could be automatically invoiced on checkin. So some simple rule based automation for automatic invoice generation and, optionally, sending/emailing of those

    1 vote

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  17. Alert after Lost property Log

    If would be great if we could log items left by guests into the system for easy reporting. And also,
    knowing how to get rid of construction debris can significantly cut project downtime. Professional haulers streamline collection and disposal.
    https://happenventures.com/how-to-remove-construction-debris-the-right-way/

    1 vote

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    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
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  18. Fish It! Game

    fish it! has quickly become known as one of the most relaxing casual games available today. With simple controls, calm gameplay, and steady progression, the game offers a stress free experience that many players look for after a long day.

    Unlike competitive or high pressure games, Fish It! focuses on slow paced enjoyment and steady rewards, making it ideal for players who want to unwind.

    Simple Gameplay That Anyone Can Enjoy

    One of the biggest reasons Fish It! feels relaxing is its simple gameplay design. Players only need to focus on casting, catching fish, and upgrading equipment.

    There are no…

    1 vote

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  19. Make Tour bookings sit in chronological order

    Currently, a guest’s tours in their Tour Desk are not displayed in chronological order, which can make it difficult to provide a clear itinerary and can lead to confusion when sending form letters populated with this information. It would be very helpful if all tours within a guest’s Tour Desk were automatically listed chronologically by date and time, so that any correspondence or form letters populated with these details would show the itinerary in the correct sequence. This would improve clarity for both staff and guests, reduce manual adjustments, and ensure a seamless overview of the guest’s planned activities.

    1 vote

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  20. Recalculate Future Rates Utility by reservation status

    Recalculate Future Rates utility doesn’t have a way to distinguish between Confirmed and Unconfirmed reservations. This makes it not useful as we take many reservations one year in advance, prior to rates being set for the following year, and we put those reservations in Unconfirmed status. Reservations coming in via IBE/other are Confirmed status. Once rates are set and we are ready to send deposit request emails, we want to recalculate the rates but only to Unconfirmed reservations. Currently we cannot do that have must manually recalculate rates for each reservations.

    1 vote

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