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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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535 results found

  1. Tourplan channel connection

    It would be great if we could RMS could connect with this channel as a number of major inbound/wholesale agents use this channel for making reservations.

    3 votes

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    7 comments  ·  Interfaces  ·  Admin →
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  2. I would like a text message notification when the MFI processor stops running

    I would like a notification via text message as well as email when the MFI Processor stops running. Lately the MFI processor has been dropping out at night (power outages etc) when emails are not monitored. It would enable us to fix the issue before guests call us that they are not able to get through the boom gates.

    3 votes

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    0 comments  ·  Modules  ·  Admin →
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  3. Set Rate on Group on the RMS Internet Booking Engine

    IBE Group Reservation correspondence has never worked properly

    Since the IBE payment always goes on the Group Master but the charges remain on the sibling reservations, there are no options for Group Reservations to ever receive an accurate triggered correspondence that properly shows "balance owing" or "payment made." Sibling reservations will always show a zero payment made with a full balance, and group master will always show a negative balance owing due to a payment but no charges.

    Please turn this into a job so this gets corrected - it has been an issue for many years with no reasonable…

    3 votes

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  4. Simplified Replace Guest Tool for Group Reservations

    Currently, when adding guest names to room numbers as part of a group, we can use either the Quick Add, Replace Guest, or set primary methods to change from the original names on the group res.
    The Quick add method is great, love it. However, we still need to delete each of the original names in the group res (usually the booker's name or the group name).
    Suggestion:
    Have tick boxes next to each name so users can simply tick the old names to be deleted at one go, rather than having to delete them individually.

    3 votes

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. Move Location of "Book Via Interactive Map" button

    When using the mobile version of the RMS IBE website, you do not see the "Book via Interactive Map" button unless you tap on the "Tap to modify reservation" option at the top. Customers have a hard time finding this unless we instruct them or they stumble across it on accident. Customers love to pick their site and this would make it a lot easier for them if the button was more visible when the results first loaded.

    3 votes

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  6. Filter messages in message centre

    Being able to filter text messages in the message centre as incoming or outgoing

    2 votes

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  7. 33win nhà cái uy tín hàng đầu Việt Nam. 33win.email website chính thức nhà cái tại Việt Nam, tổng hợp trò chơi online hấp dẫn từ game bài, b

    33win nhà cái uy tín hàng đầu Việt Nam. 33win.email website chính thức nhà cái tại Việt Nam, tổng hợp trò chơi online hấp dẫn từ game bài, bắn cá, nổ hũ và nhiều ưu đãi khác cho người chơi.
    Website: https://33win.email/

    2 votes

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  8. Test & Tag Results in Asset Management

    Test & Tag results should be set up so that we are able to schedule & record results.
    Each electrical appliance must be test & tagged and each appliance tested has a unique tag and tag number attached.
    It should be available on the maintenance to do or job tasks so they can complete the results and post on to the asset/dwelling/ room number.

    2 votes

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  9. the function to auto-generate an invoice when the booking is made (and save it for portal access by a guest)

    It would be great to have the functionality to auto-generate an invoice when a booking is made.

    Basically that it generates, creates that invoice number and is then saved in the reservation (similar to building one now and choosing print, and when you want to view or save it).

    Then once the invoice is generate, guests can access it via their guest/client portal.

    This would streamline processes immensely and save guests needing to request an invoice, but not have it emailed.

    It also saves having to show a breakdown of the reservation details (accommodation & package) within a form letter,…

    2 votes

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  10. Job Management Room Search or List All

    Right now when we go to put in a Job, we need to find the select the category first and then select the room number. It'd be great if we could have an option of all rooms to pick from.

    2 votes

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  11. Zapier or IFTTT integration

    Add Zapier (https://zapier.com/developer-platform) or IFTTT integration to RMS. This way we could connect multiple other services to our account and have it trigger different things.

    2 votes

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  12. Job Management Report

    Job Management report to include the work time field

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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  13. Default In/Out Movement Screen Date to Audit Date

    Currently the In/Out Movement Screen defaults to the local time on your computer. After midnight, we are still checking in guests that are from the same audit date but it's defaulting to the next day. This is confusing and doesn't make any sense when checking in guests after midnight prior to the audit. I imagine most hotels are still checking in guests after midnight for the previous night. I would would suggest the same for the Booking Chart.

    2 votes

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  14. Visual status on to do chart

    Right now when we open the To Do Chart its very hard to visualize if a task has already been completed or if it is still pending.

    It would be great if the completed tasks would be crossed over or change color. Same thing for overdue tasks.

    2 votes

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  15. Portal link able to be sent to added guests on a reservation and to have their own account not reservation account

    We are a ride park which requires all adult guests to agree to and sign their own legal documents before arrival at the park. Also these additional guests would need their own account to pay for their own riding fees etc
    We cannot use the additional guest feature in RMS reservations because it sends the link to the main guests portal not the additional guests portal and does not allow for them to have their own account
    Is there a way you can make it so each additional guest can receive a link to their own guest portal and have…

    2 votes

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  16. Pan Pacific Travel - Channel connection

    Add the Pan Pacific Travel - Channel connection

    2 votes

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  17. Integrate RMS with Outlook Calendar

    integrate RMS with outlook calendar

    2 votes

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    1 comment  ·  General  ·  Admin →
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  18. Channel Manager Mapping Search & Filter

    A search function on the channel manager would be really useful instead of scrolling through rate codes to find the one you are looking for.

    2 votes

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  19. Form Letters

    Can we add a merge field into RMS Form letters that includes the deposit amounts based on the total charge.

    2 votes

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  20. corporate portal

    Availability Chart on Corporate Portal
    We would like to have an availability chart accessible to for agents so they can easily see where the gaps may be in availability. Right now there is no easy way for them to do this, other than to constantly adjust dates until they find availability. It could look like the Availability Chart we have access too or a simple booking chart.
    We want to make the Corporate Portal as easy to use and informative as possible to help generate more bookings through our Agent partners.

    2 votes

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    0 comments  ·  Portals  ·  Admin →
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