RMS User Suggestions
537 results found
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Portal Enhancement
It would be great as part of own booking management within the portal if a guest could apply a discount/promo code to a booking.
1 vote -
EDM - import your own EDM template
To enhance flexibility and user experience, it's currently possible to utilize and modify existing templates within the RMS's EDM module. Expanding this capability to allow the import of custom EDM templates into RMS would significantly benefit users, offering greater personalization and efficiency and branding.
1 vote -
Credit Limit Within a Company Profile Applies To All Properties Within An Organisation
Where a credit value has been inputted within a company profile, the limit applies as a total to the company, regardless of which property they book within the Group. In addition, the credit limit value remains, regardless of the number of invoices being generated, the total of all invoices does not exceed the total available credit.
Example: Company A has a $5,000 limit. If they book at Property A and charges are invoiced back for $4,000, then Company A only has $1,000 remaining available for all properties, until the initial $4,000k is paid, resetting their total limit.
Example: Company A…
1 vote -
Complete Pre-Check In for Group Reservation
The ability for the guest in the master profile of a group reservation, to complete pre-check in on behalf of all guest whilst also showing a complete room list on the digital registration card they are signing on behalf.
Additionally, when completed, this recorded the group has completed pre-check in and reflects on the Pre-Check In Report.
This would be ideal for inhound groups, sporting groups or corporate groups.
1 vote -
Weekly Arears Triggered Correspondence
Could we please add an action on the triggered correspondence that would allow us to send an email to everyone who are behind on their weekly rent.
We would like it to be based on the amount of weeks that they are on arears instead of the total dollar figure as the trigger point.
1 vote -
ETD - Departures
In/Out Movements
Have in the Departures section a box with the Estimated Time of Departure (ETD), rather than the ETA.
Then we can check if a late departure is arranged without having to go into each booking.1 vote -
Select Multiple Categories on the Internet Booking Engine Search
I would like RMS Book now button to be able to book more than one category in the first search..
Currently, if there is only 1 room type in the category that holds two people, and the number of people staying is 4 ADTs, the user has to add to cart and then do another search.
1 vote -
Housekeeping Tasks To Be In Pitch Order on Housekeeping Portal
Housekeeping tasks to be in pitch order on the housekeeping portal so that it is easier to use.
1 vote -
Guest Portal - Limit guest payments to IBE
Ability to have an option to limit only IBE reservations to make payments via the guest portal.
Currently, if your business is paid by an OTA after departure, guests from an OTA (Booking.com or Airbnb) login to the guest portal and do make payments which then causes a refund issue.
1 vote -
Bulk Charges Utility for Credit Notes
Allow sundry credit notes in bulk charges
Sundry credit notes do not appear as a selectable items in bulk charges. An error comes up when entering a negative amount in the bulk charges stipluating that the sundry item must be setup as a credit note. However, when the sundry item is setup as a credit note it is not selectible in the bulk charges options. Consumption credits will not work for my requirements because I wish to post the bulk credit notes prior to check out. Hopefully this is an easy fix in the system!!!
Paul
1 vote -
Ability to Edit Multiple Guests on a Group Reservation Simultaneously
Checkbox / Tickbox on the Guests Menu in a Master Reservation
On the Rooms menu of a reservation, there is a tick box available to select a batch number of rooms to amend. Hoping that there would also be a tick box available on the Guest menu to select a batch of guests to amend.
1 vote -
Automate XERO Integration
Please automate the Xero integration push instead to having to do it one by one day by day as current.
also, it would be much easier if the integration would raise an invoice instead of a Journal.1 vote -
Schedule Area Status Change
Being able to clean the rooms ahead of a change over and mark as clean
Being able to clean the rooms ahead of a change over and mark as clean at that time, and when the guest is arriving doing the pre arrival check - at that point it triggers an SMS. So change the trigger form being linked to the 'clean' status to confirmation of a pre arrival check.
1 vote -
Queue Arrivals
The ability to queue an arrival when guest physically arrives but room not ready which also appears on Housekeepers reports/screen, and in/out screens. Critical for large arrival days
1 vote -
More Options for Bond Amounts
Create a specific price for a bond
While a new bond feature has been rolled out, it only allows for the first night to be charged for a bond, which could be a completely random price, such as $523.33 which makes it hard to communicate to guests why the bond is that amount. It also means that the bond amount might be too low for what we would like to charge, if for example, I want to charge a $1000 bond and I am only able to charge $523.
Therefore, to be useful, this feature should be enhanced to allow…
1 vote -
Add : Channel Connect - Trip a Deal
Add Trip a Deal to Online Channel connect
1 vote -
Add Audit Trail to Sundry Charge Setup
I would like an audit trail on sundry items so we can track when/who changed them
I would like an audit trail on sundry items so we can track when/who changed them. Also, an ability to lock an item so they can't be changed by certain users.
1 vote
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