RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. A "Today" button on the In/Out Movement Screen

    A today button on the In/Out Movement screen would make it quicker for the user to negotiate back to today's date when looking at future dates.

    1 vote

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  2. Merge Fields for Addon Categories Don't Work

    It would be great if all merge fields were available for AddOns and Addon Categories, so we can send specific information to guests with From Letters and SMS on how to access car parking spaces

    1 vote

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  3. Fix the changes to search bar so it functions as it used too

    the changes to the search bar might be great if your searching for some obscure details but the feature is now useless for what you use it for every day. you cant look anything up any more which is really annoying i have to go search things by date all the time to find a booking instead of being able to bang in a name and have it pop up. you need to be able to put in the surname or christian name of a reservation to find it fast. this change is a backwards step.

    1 vote

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  4. Prevent guests receiving check in information if credit card details / bond have not been processed

    We send a TC 24 hours before arrival with home access information. If a bond has not been processed guests still receive this.

    A tickbox to choose if they receive this without a bond processed would be excellent for security reasons

    1 vote

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  5. times in the events module to be in quarter hour increments for more detailed timings on event order forms

    At the moment the events module times are in 1 hour increments. We need this to be in 15 minute increments for more detailed event planning

    1 vote

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  6. One login for multiple RMS Client IDs

    I support multiple RMS sites and have multiple logins - 1 per Client ID. I log in and out multiple times per day which is frustrating and time consuming.

    I want to be able to log in once, and then quick switch between which Client ID I have active. I could have different security profiles in each Client ID which are active when I switch.

    Please implement this it will make life so much easier.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  7. Be able to load rate restrictions that still allow room moves

    I want to restrict a rate plan from being booked any more due to occupancy but I have found that I can't, as if a guest needs to move to another slip it is not possible without selecting a different rate plan. Therefore the restrictions are un-usable as is. Would like to allow room/slip moves if a rate plan is restricted so that I can use this feature.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  8. Can search by tax code for Travel Agent

    Same as Company, It would be great if we can search Travel Agent by tax code, it will avoid us to create duplicate TA. Tax code is unique.

    1 vote

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  9. Requirement Charge Daily should be post when run night audit

    When tick Charge require daily, it will post the amount charge for whole period on the 1st day check in. It should be post one by one, day by day when run night audit. In case guest use some days then cancel , do not use any more, FO have to void.
    Should post charge when guest used

    1 vote

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  10. 1 vote

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  11. Make the Blue Shading in the Room Number Column move in line with which ever row you have the cursor on like it did previously.

    Prior to last update, the blue shading in the room number column would move in line with which ever row your cursor was on so that when you were entering a new booking you knew which room you were putting it in.
    Now this only happens when there is already a booking occupying that row which is of no use at all.

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  12. I would like an option to have a limit on a Sundries option/ Countdown option or Parking Option TAB

    Parking spaces have been added into our system as accommodation. The only way to do it apparently!! If we could add parking as a sundry so that we have a limited amount of spaces that count down each time they are booked/ or added back in when free - this would mean we could book parking via sundries rather than as accommodation which is creating false occupancy %, and also creating groups within accommodation which in turn is making it a account balancing nightmare. Alternatively create a tab that links into accommodation just for parking please.

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  13. I would like to see if correspondence has bounced or not

    I would like to be able to see in the correspondence tab if an email we have sent out has bounced. Similar to how it shows when being sent outside of RMS (eg via outlook)

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  14. Favourite Reports - Copy to User or Setup on Security Profile

    Copy favourites reports to another user

    Enable set favourite reports to be copied to another or new user when setting them up so they done have to create each time - good for property standardisation

    1 vote

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    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  15. Add User Notifications for Digital Check-in

    Digital Registration

    We use an iPad for check in. On check in, we have interactive options available for the customer. Both purchases and confirmations. For the purchases part, I would like to have it notify the computer screen so the receptionist knows that they had chosen to purchase something. When it is busy, they do not always look to see if purchases were made.

    1 vote

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    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  16. Task Management Interface

    Task Management interface with products like Asana, Trello, Monday.com or Clickup to allow managing projects and tasks in the Property Management System.


    Workflows/ Task Management section that we can create jobs / projects that our staff on RMS can see and tick off when their components are complete.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  17. Add Traces - Like Opera

    Traces / follow up on bookings for the res team

    Adding the option to report on Requirments for cancelled bookings.

    We use requirements as a way of chasing up anything required for a booking (like traces in Opera). As only a small team handle refunds, we would like to be able to add a requirement for a refund to be processed but at the moment, we are unable to report on cancelled bookings. We have no other way to easily bulk refund (there could be 10,000 refunds coming up with double vaccination stauts required)

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  18. Display Nightly Rate Per Reservation Date on the Quick Quote

    I would like to be able to see the rates for each night when quoting a guest

    I would like to be able to see the rates for each night when quoting a guest, sometimes the rates jump to $200.00 more on a holiday or busy weekend, I would like to let the guest know what is the average so high so they can move dates if they are flexible or just able to let them know what days the rates are higher

    1 vote

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  19. Add a Side Scroll Bar to all Calendar Views

    A scroll bar at the bottom of the chart would be very helpful. Currently, if you hit the back arrow, it goes back 10 days which is too far. Just to be able to scroll back a few days would be great.

    1 vote

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  20. Option to Delete Tokens on the Receipt Screen

    It would be more convenient and effiecient to be able to delete an old token whilst receipting in the Accomm Account

    Whilst receipting in Accom acc and choosing existing token but token has now been replaced by the customer, it would be very convenient to be able to delete token straight away rather than trying to remember afterwards one finished receipting or having to go out of receipting to delete token. It would be alot more secure and efficient to be able to do it whilst receipting

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

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