RMS User Suggestions
111 results found
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Larger Print size on reports
Print size on all of the reports that we print daily for our office and security staff, with the new update, print extremely small.
Very difficult to read during the day with good eyes, let alone trying to
read these reports while guests are awaiting a response during evening hours.Glasses are expensive - HELP US PLEASE !
Reports include: In House, Arrival, Departure, Site Availability, Overdue Arrival and Maintenance
1 vote -
This is not a question but a suggestion for something that would make the system better. It would be good if we could look at the Audit Trai
This is not a question but a suggestion for something that would make the system better. It would be good if we could look at the Audit Trail on an individual reservation and see if the Tax Invoice has actually been e-mailed.
1 voteYou suggestion has now been completed in the current test version RMS9. It will be become available fro use in the coming weeks
The RMS Team
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Correct screens on 9+ version before release
Looking at the beta version of 9+ and the client and res notes need to be clicked open. Before you release the version can you please ensure the screens look the same as 8 and 9. When on the front desk at a busy check in or check out the new screens require another step to click the notes down and up again rather than with an easy glance. Thank you
1 voteGuest and Res notes will now automatically exapnd if there are notes to show
RMS Team
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remove the "space sensitive"component from cust. search so that searching phone no's and car regos is easier. add smart search in this area
Remove the 'space sensitive' component from the customer search area so that looking for a customer via phone number or car rego doesn't rely on how someone else entered it. Smart search could be added to the customer search area, not just in the booking page.
1 voteSearch in 9+ is now much more intuitive
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Top Tourist Parks need to be able to add promotions
https://www.youtube.com/watch?v=LvyfsAFRN-g&feature=youtu.be
As per Webinar - why can Top Tourist Parks not use this functionality
Tessa Alex Beach Cabins
1 voteThank you for your Suggestion,
Top Tourist Parks can now see the Promotional Code filed on the RMS Book Now Button.
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Autofill for Tokens
When creating a token manually, it would be so much faster if RMS would autofill the guest name for us while still allowing us to edit the name if we need to.
1 voteDear All,
Thank you for your Suggestion.
Please note that we have Developed this Enhancement. When creating a new Token the Client’s Given Name and Surname will be primed in the Cardholder Name field. This Filed will also be highlighted to allow this to be easily overwritten.
This will be available in RMS9 Version 9.1.937.0 and will be released through to the Live Environment in the coming weeks.
Kind Regards,
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RMS Book Now Button to Restrict Maximum Adults & Children Based on Additionals Figures on Tariff Setup
Tariffs created on Tariff Availability Chart include the ability to set minimum and maximum number of adults and children against the tariff. It would be good if these figures also restricted the number of bookable adults and children for this room/rate combination on the RMS Book Now Button. Currently only overall maximum occupants can be set against a Category or Area so this would assist break down these restrictions further.
1 voteHello Briony, it was a little while since you logged this suggestion and I’m not sure if it was a bug at the time but pleased to report that the RMS Book Now Button is now accurately limiting the number of adults and children to that set in the rate/avail chart.
Thanks for the suggestion.
Dave
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Ability to have a 'property visit log' recorded again each property / unit
We would like to start a 'property visit log' for whenever we visit one of our properties, so that any notes can be recorded against it, for example cheeked cleaning, checked gas bottles, hazards etc Is there an option to use an RMS 8 or 9 feature to record these details against the relevant property?
We would record on paper during the visit, and then transcribe into the property information once back in the office.1 voteHello Nicole, thanks for the suggestion. A lesser known feature in RMS is the Jobs Maintenance (or as I prefer to call it the preventive maintenance module) should work perfectly for this requirement. Typically the module is used to report jobs that have to be done but can just as efficiently record what has been done. A complimentary reporting suite and search screen would do all you need I am sure.
Here is a link to a short webinar recording that will show you how to setup and use the preventative maintenance module.
https://www.youtube.com/watch?v=W8aiSbKAYOw
Once you start using 9+ you can enter these jobs into RMS on your tablet or laptop at the property… no more double handling.
Dave
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can the total credit card reciepts please state the amount less any refunds done, refunds do not show in this total so it is completely misl
can the total credit card reciepts please state the amount less any refunds done, refunds do not show in this total so it is completely misleading
1 voteHi Shelley,
Thank you for posting your Enhancement Request!
Both Receipts and Refunds for Credit Cards are tallied on the Cash Transactions report to provide you with a Grand Total of each card type at the end of your shift, as long as the Group By option is left as Income Source.
You can access the Cash Transactions report via Reports > Accounting > Cash Transactions.
If you have any further queries on this report please do not hesitate to contact our Support Team http://www.rms.com.au/contact/australia-and-nz/
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Multiple Sundry items added easier w/o going through all the single steps
When you have more than one of an item, (ie ice creams) but they are all different prices, a screen should open to just input the different prices, and not have to input each item separately. You can't even choose the same sundry item description without some difficulty and extra time involved.
1 voteHi Sandi,
Thank you for your suggestion!
From what you have written you may be interested in using the RMS POS Lite feature in RMS9.
This feature allows you to apply multiple sundry charges without closing out of the Sundry Charge screen!
For more information on RMS POS Lite please refer to the link below;
http://kb.rms.com.au/RMS9/Moving_to_RMS9/Why_Move_to_RMS9%3F/Introducing_POS_Lite -
When changing default housekeeping day, if other changes made to booking ie arrival time, HK reverts back to default, not good!
We often need to change the default housekeeping day for guests. We are finding, once this has been set, if we then make other changes made to booking ie arrival time or date, HK reverts back to default. This is not good as we then lose the requested day, have to remember to go back in and re-set. This has caused many mistakes for our housekeepers. I don't get why, changing one field in a guest booking should later anything else. please fix!
0 votesHello Chris, as discussed I have logged this as a programming job to be completed in the near future. I will advise your support person who can keep you updated in it’s progress
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