When changing default housekeeping day, if other changes made to booking ie arrival time, HK reverts back to default, not good!
We often need to change the default housekeeping day for guests. We are finding, once this has been set, if we then make other changes made to booking ie arrival time or date, HK reverts back to default. This is not good as we then lose the requested day, have to remember to go back in and re-set. This has caused many mistakes for our housekeepers. I don't get why, changing one field in a guest booking should later anything else. please fix!
Hello Chris, as discussed I have logged this as a programming job to be completed in the near future. I will advise your support person who can keep you updated in it’s progress
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Sandy commented
Oh my goodness, the new release which forces a popup to appear every time a booking is changed is awful, and after asking RMS we're told this can't be disabled. Surely the error as above should have been fixed (so if changes were made to a booking the HK schedule is smart enough to realign with the changes) rather than forcing us all to have a popup that we then have to click no to. I was told by RMS to post my feedback here as the developers take this feedback seriously - so fingers crossed that we all don't have to be penalised with this annoying popup (that shouldn't be needed if the HK schedule aligned with the booking changes as one would expect/assume. AT least allow us the option to turn it off please.
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Anonymous commented
Can any changes to the default tasks and days be maintained when moving to a new apartment as well?