RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. Easily identify property when using enterprise

    When you have multiple properties and using enterprise it would be good to visually see what property you are in - just like when you are in training it is purple -
    the ability to set a different colour for each property would be fantastic for easy quick identification and to avoid mistakes of doing something in the wrong property

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  2. Favourite Reports - Copy to User or Setup on Security Profile

    Copy favourites reports to another user

    Enable set favourite reports to be copied to another or new user when setting them up so they done have to create each time - good for property standardisation

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  3. Add User Notifications for Digital Check-in

    Digital Registration

    We use an iPad for check in. On check in, we have interactive options available for the customer. Both purchases and confirmations. For the purchases part, I would like to have it notify the computer screen so the receptionist knows that they had chosen to purchase something. When it is busy, they do not always look to see if purchases were made.

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  4. Task Management Interface

    Task Management interface with products like Asana, Trello, Monday.com or Clickup to allow managing projects and tasks in the Property Management System.


    Workflows/ Task Management section that we can create jobs / projects that our staff on RMS can see and tick off when their components are complete.

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. Add Traces - Like Opera

    Traces / follow up on bookings for the res team

    Adding the option to report on Requirments for cancelled bookings.

    We use requirements as a way of chasing up anything required for a booking (like traces in Opera). As only a small team handle refunds, we would like to be able to add a requirement for a refund to be processed but at the moment, we are unable to report on cancelled bookings. We have no other way to easily bulk refund (there could be 10,000 refunds coming up with double vaccination stauts required)

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. Simplified Replace Guest Tool for Group Reservations

    Currently, when adding guest names to room numbers as part of a group, we can use either the Quick Add, Replace Guest, or set primary methods to change from the original names on the group res.
    The Quick add method is great, love it. However, we still need to delete each of the original names in the group res (usually the booker's name or the group name).
    Suggestion:
    Have tick boxes next to each name so users can simply tick the old names to be deleted at one go, rather than having to delete them individually.

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  7. Display Nightly Rate Per Reservation Date on the Quick Quote

    I would like to be able to see the rates for each night when quoting a guest

    I would like to be able to see the rates for each night when quoting a guest, sometimes the rates jump to $200.00 more on a holiday or busy weekend, I would like to let the guest know what is the average so high so they can move dates if they are flexible or just able to let them know what days the rates are higher

    1 vote

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  8. Add a Side Scroll Bar to all Calendar Views

    A scroll bar at the bottom of the chart would be very helpful. Currently, if you hit the back arrow, it goes back 10 days which is too far. Just to be able to scroll back a few days would be great.

    1 vote

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  9. Option to Delete Tokens on the Receipt Screen

    It would be more convenient and effiecient to be able to delete an old token whilst receipting in the Accomm Account

    Whilst receipting in Accom acc and choosing existing token but token has now been replaced by the customer, it would be very convenient to be able to delete token straight away rather than trying to remember afterwards one finished receipting or having to go out of receipting to delete token. It would be alot more secure and efficient to be able to do it whilst receipting

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  10. Spotlight on Reservations with a Requirement on the Booking Chart

    I would like a symbol or colour to draw attention to reservations with requirements

    You dont always open up every reservation and it is easy to miss one with a requirement. Is it possible to have something that draws attention to open the booking up and see what is booked. Maybe something as simple as a tick next to the surname or the surname field flashes something to draw attention

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  11. Allocate Tasks to Housekeepers Per Week or Month

    Make housekeeping usable by allowing allocation in advance for businesses who use contract cleaners

    I cant use the house keeper part of RMS as it is only suitable for businesses with an inhouse housekeeping team such as hotels, who come to work everyday.
    House keeping is a vital component in running things smoothly, and if your like me and operate holiday houses and apartments and your cleaners are contractors who need to kow there allocated cleanes well in advance this whole section of RMS becomes usless.
    I cant email a contractor on the day of a clean and expect they…

    1 vote

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  12. Travel Managers

    Add the ability to setup Travel Managers and associate them to multiple Travel Agents and Online Travel Agents.

    Travel Managers need to be available as a Bill To option on the Reservation Account when their associated Travel Agent is selected.

    Would be great if Travel Manager is also added to the Payment Mode as well.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  13. Interactive Maps Security Profile Options for Add & Delete

    Edit and delete access to interactive map

    I would like to suggest that certain user profiles in RMS have restricted access amend or delete the interactive map.
    Also having the data window indicate if the cabin / ensuite site is clean or dirty status.

    1 vote

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  14. Receipt Comments Lookup Table

    Include a drop-down option for receipt comments

    Add a drop-down option to the comments field in the receipt function, allowing for a selection of preset comments to be added via 'Lookup Tables'.
    Comments with advice pertaining to deposits or final payments can be included, date advice regarding when final payment is due, partial payment advice for group bookings etc

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  15. I would like to be able to hide tax on registration cards.

    There already is a function to hide the room rate on registration cards, but tax cannot be hidden. When we print registration cards for OTA booked reservations, we hide the room rate, but the taxable amount still shows up. Please provide a function to hide this as well.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  16. Ability to see the current house availability when assigning rooms to a group allotment

    If we could see the number of rooms that are currently available at the house level then we wouldn't have to worry about over-selling a room because we added more to the allotment than we actually had in inventory at the time the allotment was set up.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  17. Weekly Rate with Variable Weekly Discount

    to discount a set amount for every full week stayed

    For every week booked a set discount is taken off the camping fees.

    For a 7 night stay there is a £20 discount, for a 14 night stay there is a £40 discount, for a 21 night stay there is a £60 discount etc.

    At present you have to use a tariff rate which is fine for 7, 14, or 21 night stays as it calculates correctly. But as this tariff rate is set at a weekly cost, a 16 night stay calculates at the same cost as a 21…

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  18. Calculate Rate on Recorded Guest Movements

    Changes in people per booking

    Situation is that all the camp sides are having huge difficulties managing changing people in ongoing reservations. For example think of a group that has 4 people over the weekend, but than it reduces down to 2 for the remaining days they booked.

    What they are looking for is a way to have a field where you can add the amount of people per night to calculate the invoice, instead of having to split bookings into groups.

    It's a real pain point for our camp grounds.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  19. Additionals Rates by Day of the Week

    Ability to change the rate for additionals by Day of the Week

    We would like the ability to charge more for our additionals on weekends.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  20. Add Favourite Search Criteria to the Reservation Search

    I would like to customise the search items in the Reservation Search list.

    In the Reservation Search list there are currently 5 or 6 items above the solid line and I would like to be able to add your favourites to be at the top of that list.

    1 vote

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