Skip to content

RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

13 results found

  1. Tokenise Credit Cards on EFTPOS Payment with CBA

    It would be handy if when a walk-in guest pays with their credit card through the CBA Albert Eftpos machine, their credit card is automatically added into the vault as a token to hold for security and future bookings.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. Adjustable Speed for Image Carousel (IBE)

    Ability for customers to pause/stop rolling images on IBE. Few complaints from saying that it has triggered their epilepsy/fits.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  3. Grid Optimization

    It would be great if RMS had a feature to automatically move existing reservations between sites to open up more availability for other potential guests. This is one of the big features of Campspot (Grid Optimization) and now ResNexus (Unit Optimization) has implemented it as well. Currently we have to manually play a game of Tetris to make space for reservations on busy weekends.

    For more information see:
    Campspot: https://youtu.be/xi0fGxSCHk8?t=39
    ResNexus: https://resnexus.com/Features/unit-optimization.html

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  4. Change color of bookings.

    Ability to change the colour of bookings on 'Booking Chart' at an individual level.

    For example we have ours currently set up as "Reservation Status" But if there is a future booking that requires attention, it would be handy to change the color of that booking only.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Accessiblity for Colour Blind Users

    Would like to see some chart view options for colour blind users. Room/housekeeping statuses for example.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  6. Go to Special Events from Rate Manager

    Would be great if the Go to Special Events function from the Booking Chart was also available in Rate Manager for the ability to jump to specific dates when adjusting rates.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  7. capability of setting limit for the additionals on the online page

    To be able to limit the setting for additionals ( max of 2 Pets ) instead of giving a error message

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Use ESC or Backspace key to close a window to the prior step.

    There are way too many mouse movements and clicks for a efficient application. Simple key strokes for common functions would improve the app. Not multiple tiered key combinations like Ctrl+shift+x, but simple single key strokes that follow windows norms.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Dark Background Version

    Make the display background to optionally display in black verse white, to reduce operator eye strain. This is standard or all Microsoft, Google and other major interfaces.

    The bring intensity of the RMS screens, and their physical closeness to the user, is an OHS problem that needs to be fixed. The RMS screen is like staring at a light bulb.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. authorizations

    Since the system does not release an authorization, it would be very helpful to have a report that you can run that shows voided auths.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Put a "Yesterday" button on the booking chart

    This was previously suggested a few years ago but was rejected by RMS to the dismay of many users, so after a few years it's time to suggest it again.

    Out of all the systems I have used in the past 16-years the one feature that was the most valuable and helped with usability is the "Yesterday" button on the booking chart. It is in many other PMS systems such as Seekom for example.

    It's a tiny little details but an extremely valuable detail.
    In the morning you can see your in-out movement visually along with the status that helps…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I would like improved connection with STRIPE

    It would be better not to be taken to stripe to enter details for processing credit cards when entering manual booking. This is a very messy and additional task that should not be necessary.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Add the Pax 920 Scanner to RMS & POSlite as compatable scanners and printers

    It is very off putting and crazy for us to chose a credit card merchant partner through RMS. Then have limited choices of the credit card readers. Pay extra for those readers and those readers not be comaptible with the RMS for barcode scanners and printers.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base