RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. Tokenise Credit Cards on EFTPOS Payment with CBA

    It would be handy if when a walk-in guest pays with their credit card through the CBA Albert Eftpos machine, their credit card is automatically added into the vault as a token to hold for security and future bookings.

    7 votes

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. RemoteLock Smart Lock API Integration

    I have found Remote Lock to be superior to Smartkey and similar door lock options for small and midsize properties. The company is VERY receptive to 3rd party integrations and has an open API. Shayra Thompson at remote lock has offered to be an initial contact sthompson@remotelock.com

    In my application I would prefer the option to push the check in and check out dates to the Remote lock cloud server along with a 4 digit access pin (preferably just pulled from the guest's last 4 digits of their phone number). Their server will then push the code to my locks…

    4 votes

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  3. I would like our key machines to activate once clicking "check in" and be able to make keys right then.

    When clicking "check in" the key reader machines should prompt you to make keys in that moment rather than having to go to room-exrta door key-arrival-select key reader- number of keys....WOuld be for an easier quicker check in process.

    4 votes

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  4. Boomgate Access Barcode Printing

    Hi, please consider adding a barcode printing function to BoomGate. We currently use a 10 digit access code that is in the form of a bar code. This barcode gets printed out and given to guests as a paper pass for them to leave in their car, allowing only their vehicle access to the property. Currently we print out barcodes by the sticker sheet (from a simple program) and manually enter the 10-digit code into BoomGate's access code and use RMS MFI Processor to push the access code to Parking Boxx's (ParkingBoxx's) software "EASE." We would love to be able…

    3 votes

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. The option for Integrated Passport Scanner (Adria Scan) to NOT feed into Owner's Profile

    We need the passport scanners to NOT feed into Owner's Profile.
    We should only allow just the Owner department the ability to edit Owner Profiles in the Owner Accounting area which has always been the case until passport scanners were integrated in our database.

    One of our owner's profiles was replaced by her nephew's passport details via passport scanners and this is causing us problems.

    The integration should allow the scanner to recognize client type - whether it is Owner or Client and we should have the option to NOT allow scanners to feed into Owner profile.

    Thank you,
    Wiwi

    3 votes

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. Active Items in the Tabs - Rego/Access Nos:

    If I make an adjustment to rego / access, I would like to see that I have activated it, so an active item number will be helpful.

    2 votes

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    1 comment  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  7. Interface with Signature Pin Pad for Digital Signing of Form Letters

    Pin Pad option to sign documents when checking in for a reservation.

    2 votes

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  8. Add NAB Transact as a Payment Gateway

    I would like NAB Transact to be set up as a payment gateway. we already use this and pay for this service, i dont want to have to pay for another payment gateway service with extra monthly fees etc.

    2 votes

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  9. Place date range and have it work on all chart types.

    When placing date range and have it work on all chart types. I have to check availability chart to see if we have any site available. Then having to go into booking chart because they want a certain site. Each time I have to put in the date range. I would be nice if it would link to all chart types, until I change the date range again.

    2 votes

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  10. Export Invoices

    Export Invoices with Details and Payment to Xero

    2 votes

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  11. Option to Use Last 4 Digits of Phone Number for Boomgate Access Codes

    RMS to generate the boom gate access number using the last 4 digits of the guests supplied telephone number. This would save the operator having to print or write down the boom gate code for every new guest. And the guest would easily remember their code every time.

    2 votes

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    1 comment  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  12. Be able to post an alternate boomgate number to a group booking rather than individual anti-passback numbers.

    It would be great if we had the option from a group booking to select/create an alternate boomgate access number rather than have to setup individual anti-passback numbers on each sub-reservation (or set an alternate number in advance).

    2 votes

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  13. Discount displayed earlier in booking engine

    At the moment the discount set up in Settings - Accounting - Discounts, does not display in the booking app until a Room Type is chosen to click thru. So the initial reaction is to see a non-discounted rate. The discounted rate shows after you click thru. This can lead to the reservation not proceeding. Can the discounted price be made to display in that first view?

    1 vote

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →
  14. 'Requires Attention Notifications' to Include Property Name (or any reference) for Enterprise

    'Requires Attention Notifications' to Include Property Name (or any reference) for Enterprise

    1 vote

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    Reviewing  ·  0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →
  15. Go to Special Events from Rate Manager

    Would be great if the Go to Special Events function from the Booking Chart was also available in Rate Manager for the ability to jump to specific dates when adjusting rates.

    1 vote

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  16. Revinate - Ability to Select all Guests on a Reservation

    Right now if we want to send an email to guests with reservations via Revinate, it only pulls the primary person on the reservation. It would be really nice to have an option that allows us to choose to send to all guests with emails on a reservation. We've had some guests complain about the fact that only one person on the reservation gets the info we are sending.

    1 vote

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  17. Integrate In-Stay Survey from Review Pro

    Currently RMS only supports the Post-Stay survey from Review Pro.

    The In-Stay survey is important as it provides the hotel staff information on the guest in-house.

    1 vote

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  18. Guest Classification Boomgate Access Levels with Checkinn Kiosk

    Ability to automate the boomgate access to a property by Guest Classification for reservations made via the Checkinn kiosk including Triggered Correspondence.

    1 vote

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    0 comments  ·  Interfaces  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

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