RMS User Suggestions
105 results found
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Flag for a reservation/in-house
Similar to requirement section to have a Flag pop up small window that you can choose for any department to appear, example for reception to show a message on check in and or on check out. for instance, a flag is added for check in saying please wish happy birthday to Mr Smith, or on check out Flag to show guest borrow an adaptor please collect.
3 votes -
Disable New Reservation Types From Automatically Being Added To Triggered Correspondence
Whenever we add a reservation type, the new reservation type is automatically given access to all of our triggered correspondence.
If we forget to disallow the new reservation type on all of our existing triggered correspondence, customers get automatic emails from properties that they are not going to be staying at, making it a confusing experience for everyone.
3 votes -
Accounts Receivable
In the AR section it would be great if the comment from the general section can be display in the AR section. This will help the finance team to get some quick basic information relating to that AR and if it is outstanding
2 votes -
The ability to have employees Clock in and out.
I use a booking software called aluuvi in the winter. It has an awesome Clock in- Clock out interface. It would help my campground management immensely. If RMS had this feature.
2 votes -
Update the Requirements screen to show a Status column
It would be very helpful to show the Status of a requirement (e.g. Finished, Outstanding etc) as a column on the Requirements screen (both the actual requirements screen and the requirements at the bottom of a reservation). Otherwise you have to click on each requirement to open it to check it's status.
2 votes -
Add hyperlink to SMS
It would be great to be able to use hyperlinks in SMS messages to send customers to web pages with terms and conditions, pet policies, information for late arrivals, park maps, Chill Guy Clicker etc. 160 characters is often not enough to get the message across, and cutting and pasting tiny URLs seems so old-fashioned, both for us and the customer with a smart phone.
2 votes -
the function to auto-generate an invoice when the booking is made (and save it for portal access by a guest)
It would be great to have the functionality to auto-generate an invoice when a booking is made.
Basically that it generates, creates that invoice number and is then saved in the reservation (similar to building one now and choosing print, and when you want to view or save it).
Then once the invoice is generate, guests can access it via their guest/client portal.
This would streamline processes immensely and save guests needing to request an invoice, but not have it emailed.
It also saves having to show a breakdown of the reservation details (accommodation & package) within a form letter,…
2 votes -
Visual status on to do chart
Right now when we open the To Do Chart its very hard to visualize if a task has already been completed or if it is still pending.
It would be great if the completed tasks would be crossed over or change color. Same thing for overdue tasks.
2 votes -
Portal link able to be sent to added guests on a reservation and to have their own account not reservation account
We are a ride park which requires all adult guests to agree to and sign their own legal documents before arrival at the park. Also these additional guests would need their own account to pay for their own riding fees etc
We cannot use the additional guest feature in RMS reservations because it sends the link to the main guests portal not the additional guests portal and does not allow for them to have their own account
Is there a way you can make it so each additional guest can receive a link to their own guest portal and have…2 votes -
Integrate RMS with Outlook Calendar
integrate RMS with outlook calendar
2 votes -
Form Letters
Can we add a merge field into RMS Form letters that includes the deposit amounts based on the total charge.
2 votes -
I would like the international dialling code to be able to be set as mandatory.
Currently, there is no way to set the international dialling code to mandatory. If this is going to be a required field for SMS moving forward, it should be a mandatory field OR the ability to set it as mandatory for those who utilise the SMS modules.
2 votes -
I would like 2nd deposits due to show on the Overdue Deposit List for Master Reservations.
Currently if the RMS reservation is listed as Master, the 2nd deposit is not showing, nor does the individual reservations show up on the Overdue Deposit Report. Could we either have a) Individual reservations on overdue deposit report or b) master reservation on overdue deposit report.
2 votes -
A Proper case utility
Having a utility to proper case guest name and address details would be great to keep the database clean and consistent.
2 votes -
A smooth integration with QuickBooks Online
A smoother and cleaner QuickBooks Online integration would be great. i.e. posting general ledger values via date range.
2 votes -
RMS Pay Transaction Activity to be included in the Reservation Audit Trail
It would be beneficial to include RMS Pay Transaction Activity in the Audit Trail. For example when a credit card token is created, when a charge is processed, when a pre-authorisation is released; Currently there is no record of this on the reservation of guest profile audit trail.
1 vote -
Group Confirmation or Correspondence
Hello! I hope you can also improve your correspondence wherein we are able to pull out or create a group confirmation for all the rooms, details, and sundries inside the group.
E.g. there are 5 rooms with different dates, # of pax and different sundries posted per room, I wish we can populate all these details in 1 confirmation if we pull out the correspondence from the master.
Thanks
1 vote -
Improving RMS Flexibility: Beyond Simple Maximum Occupancy
The existing RMS system has limited flexibility in terms of determining maximum occupancy. For a room type with a maximum capacity of four people, we must accommodate particular combinations such as two adults and two children or three adults. However, we cannot currently restrict combinations such as 3 adults + 1 child or 4 adults (although 4 adults Monkey Mart can be managed via rate tables). The inability to prevent bookings of three adults and one child is a major issue that could lead to overbookings through online channels, and according to RMS support, there is no current remedy. We…
1 vote -
Streamlining Multi-Property Management in the RMS Cloud: Seeking Best Practices
Hello, everyone.
I'm searching for best practices and tips for effectively managing many properties in RMS Cloud. Currently, keeping everything organized, particularly with reservations and reporting, is difficult.
Any suggestions for streamlining these processes would be much appreciated. I'm also looking for any guidelines, courses, or Geometry Dash advanced RMS Cloud capabilities created specifically for multi-property administration.
Thank you for your help!
1 vote -
Add charge redirection to audit trail
Add any add/delete/modification of charge redirection to audit trail of reservation & user audit trail. Currently any add/delete or modification is not shown in audit trail.
1 vote
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