RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. Report with Ability to Compare Selected Fiscal Years

    Please design a report feature that allows reports to be compared from one period to another, such as - FY 2017/18 compared to FY 2018/19

    21 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. Ability to Create Own Custom Tax Invoice & Receipt Templates

    Instead of paying for a custom tax invoice to be created by RMS can we have the option of creating our own custom template either in RMS or the ability to upload it to RMS to be used.

    19 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  3. Occupancy Report Breakdown with Day of Week Comparisons

    it would be very useful to be able to breakdown weekend vs mid-week occupancy in reports. This is a useful yield and rate setting tool.

    18 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Regards,

    RMS Product Development

  4. Cash Transaction Report - Add Sort By User

    It would be very helpful to have 'User' as an additional option to choose from in the More Options window > Sort by list. This would enable us to view for particular transaction by users for a specific date range.

    14 votes

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    2 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. Sent Items Report for Triggered Correspondence

    Can there be a report pehaps called "Sent Items" that would return a list of bookings any triggered correspondence is sent to either via SMS or Email. It could have listed fields such as res#, Surname, Arr/Dep, type of correspondence sent, sent date. Just a few ideas

    13 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. Add Occupancy By Market Segment to the Occupancy Report

    I would like improved reporting on the market segment field already within RMS.

    Currently market segments can be set up, but gathering data from these is quite time consuming as you need to manually calculate this.

    The Occupancy report is already able to report well on company, travel agent & booking source. It would be great if the market segments could be added to this option.

    11 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  7. Option to Hide Comments on Statements & Tax Invoices

    Transaction Comments ok to show on folios bhowever we should be able to hide from Tax Invoices & Statements.

    10 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  8. Run all reports on either Gross or Nett revenue

    Ability to run all reports on either nett or gross revenue

    10 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  9. Requirements List Report - Option to Report on Incomplete Requirements

    When you print a Requirements List, you are unable to only print the uncompleted requirements. The 'Show' drop down lists 'All Requirements', 'Finished Requirements', 'Monitored Requirements' and 'Starting Requirements'. If I have 17 requirements for 1 day and 5 have been completed, I can't print a report that will only show the 12 uncompleted requirements. The 'Starting Requirements' returns the full 17 requirements. The 'Finished Requirements' reports works, showing the 5 that have been completed. It is more important for us though to chase up those requirements that haven't been completed. If Starting Requirements does not mean uncompleted, then perhaps…

    10 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  10. Housekeeping Report - On Setup allow users to Tick which columns are required.

    Housekeeping Report - On Setup allow users to Tick which columns are required.

    For Example, I want the Housekeeping Report to show Room / Status / Task / Notes

    but NOT Room Type / People/ Depart / Time Spent.

    This would allow users to De-clutter the report for Housekeepers reading it.

    9 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  11. Emergency Report

    Emergency Report button

    We are in an area which is subject to frequent earthquake tremors, power brown outs etc and we would like an emergency report button so when we become aware of an issue (such as a tremor) and can expect a power outage, we can head into the reports menu and hit a single button to generate a selection of daily reports for manual operation that are printed and emailed immediately to nominated printer/email.

    7 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  12. Schedule Email Reports with Dynamic Dates from Report Writer

    I would like to:
    1) Set a Dynamic Date Range in a Report Writer template statement. I.e. Last 7 Days instead of March 21 to March 28, etc.
    2) Schedule a Report Writer report from a chosen Export Template to email the matches from a Statement Template with a dynamic date range.

    The utility of Report Writer for customizable datasets is incredible, but it's stuck behind a substantial set up (which is necessary to achieve the customizability). Using dynamic date ranges would alleviate a lot of the set up time and potential input errors involved in running recurring reports out…

    5 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  13. Arrivals list enhancement

    Can we have company/TA, rate type and payment mode added to this report?
    Will mitigate the need to investigate individual booking manually each morning.

    4 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  14. Departure list enhancements

    Can we have payment mode and Company/TA added, rate type and payment mode added to the Departure List?
    That way if it is a Accom to Agent we don't need to go inside the booking to investigate we can see it all on one page and investigate only a few a day investigate.

    4 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  15. Add Housekeeping Time Spent to Housekeepers Report & Clean Screen

    Housekeeping task times

    I know you have the functionality so that we can see when housekeeping started and finished a task when using housekeeping tablets however it would be a brilliant idea if you had a column that calculated how many minutes it took rather than us to have to do it manually. Would be great to be able to export a report also so we can keep a record of times.

    4 votes

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    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  16. Update Housekeepers Report to Include Previous Reservation Options for Hold Over Departure Cleans

    If have any hold over rooms, the report removes the length of stay from these rooms. it keeps the guest name and date of departure but not how many nights the room was occupied. Can we please include the length of stay for hold over departure rooms? Thanks

    4 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  17. In House Balances Report Enhancements

    Please add Payment mode, company and travel agent columns to mitigate the need to manually enter each reservation daily to ensure all inhouse guest have paid/ have someone looking after their Bill (TA or company or CCD chargeback).

    3 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  18. Add Number of Guests to the History & Forecast Report

    Please add adults (or people) to the History and Forecast report

    As a large scale marina - we use the adults field for linear footage and need to be able to see how much we have sold OTB looking forward and also want the statistics for going backwards. I would expect that those using this for a hotel etc would find it helpful also to be able to see adults/people OTB to predict cover counts/food and beverage staffing etc.

    3 votes

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    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  19. Rename Cash Transactions Report 'Payment Transactions Report'

    Rename Cash Transactions Report

    Hi,
    Perhaps its time to rename the Cash Trans Report to be Payment Transactions report?
    Not a real biggie, but in this day and age, when cash payments are very minor, the mis-named report could be re-named?
    Regards,
    Sunny

    3 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

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    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  20. Provide email notification for expiring Scheduled Reports when your group has multiple standalone properties.

    Provide email notification, ontop of the message centre, for expiring Scheduled Reports. We have 9 standalone properties with head office originating these reports but we do not receive notification. We physically have to log into each property to see the notification.

    2 votes

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    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

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