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Merging Duplicate Company and Travel Agent profiles

Merging duplicate Company and Travel Agent Profiles
There needs to be a button to be able to Merge Duplicate Company and Travel Agent Profiles. It is very difficult to get an accurate assessment of a companies production when there is more than one profile.

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Hamish Howard shared this idea  ·   ·  Report…  ·  Admin →
Feature Released  ·  RMS Product Development responded  · 

Thank you for your suggestion on a way we can improve RMS.


We are pleased to advise that the ability to merge a Company or Travel Agent is now available in RMS 9+.


For more information please visit the below Help Centre article.


Company Merge

Travel Agent Merge


We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


Kind Regards,


RMS Product Development



Show previous admin responses (3)
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  • Altometer commented  ·   ·  Report

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  • Wendy Glassenbury commented  ·   ·  Report

    Ability to merge Company and Travel Agents already existing in RMS. Though is a user can have the ability to change the supplier type - move company to Travel Agent and then merge duplicate Travel Agents.

  • Anonymous commented  ·   ·  Report

    Would like to be able to merge guest when needed as well. Some merge and some don't since they have active accounts those don't merge. Would this be an enhancement that could be made as well to this request? Or can we make another one?

  • Brendan Kelly commented  ·   ·  Report

    Yes, we agree with this. Please prioritise this request.

  • Anonymous commented  ·   ·  Report

    This will be a very valuable tool to have and will ensure data quality. I would love to see this implemented.
    Simon at Quest on Thorndon.

  • Anonymous commented  ·   ·  Report

    Fully agree, the more tools we can have to keep the database as clean as possible the better.

  • Manjit Singh commented  ·   ·  Report

    This is imperative for data integrity and having profiles and usage data that is reliable and accurate. Please attend to this urgently,

  • George commented  ·   ·  Report

    I am slightly concerned, all the staff from all Quest have to do this right, groups are still getting over written to weird things, guest information are still being stored in the wrong places.. after about a year

  • Anonymous commented  ·   ·  Report

    What happens if the company uses different Travel agents - does this imply a list of travel agents against the company and vice-versa
    At this stage - No

  • Luke commented  ·   ·  Report

    will be accurate and easy for us.

  • Brendan Kelly commented  ·   ·  Report

    really urgently needed, especially on a single database

  • Anonymous commented  ·   ·  Report

    The above will be very helpful, we are all in favor.

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