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Attaching screen shots to service requests

Ability to attached picture files such as screen shots of error messages to service requests

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  • Shelley commented  ·   ·  Report

    We now save our screen shots into a word document then save as PDF file and these are OK to upload. A lot of effort just to attach a screen shot though.

  • Nicole commented  ·   ·  Report

    I can do this currently, I just need to make sure it saved as a PNG file before uploading (JPG files don't seem to work)

  • Anonymous commented  ·   ·  Report

    YES! Such a simple process would make logging a SR much easier.

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