Online Booking home page 'Caravan Type ' & "Caravan Length"
Online Booking home page 'Caravan Type ' & "Caravan Length" wording confuses many customers who are booking with a tent.
The issue could be rectified simply by changing to:
Caravan/Tent Type & Caravan/Tent Size
We have daily phone calls from guests who are confused by this which wastes our time and resources when RMS could be handling these bookings.
Anonymous
shared this idea
Thank you for your suggestion on a way we can improve RMS.
To update the wording seen by your prospective guests for the Caravan Type & Caravan Length fields, in RMS 9+ go to Setup > Property Options > Labels > System and update the ‘Dwelling’ system label to be ‘Caravan/Tent’ or any other label you may wish to use that is more relevant to your guests. This will then be reflected on your RMS Online Booking pages as well as throughout RMS.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.