Delete correspondence
Being able to delete (In) correspondence if an error was made, you could add this function under the access control as to not have issues of wrongful deletions, or if you do not wish to delete them, just have a hide function so it doesn’t show up until you select show all
Adir
shared this idea
Thank you for your suggestion on a way we can improve RMS.
We are pleased to advise that new Security Profile options in RMS have been added to allow users to delete correspondence from a reservation or guest.
For more information on allowing users to delete correspondence see the below Help Centre articles.
https://helpcentre.rmscloud.com/security-profile-info/allow-users-to-delete-guest-correspondence
https://helpcentre.rmscloud.com/correspondence/delete-reservation-correspondence
https://helpcentre.rmscloud.com/correspondence/delete-guest-correspondence
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Rachael Jones
commented
I would like to be able to delete Messages in the correspondence section.
I added a pop-up message by mistake and now can't delete it. -
Antonio Fuster
commented
This feature is very helpful especially when Managers and/or Supervisors are reviewing recorded correspondence. with the current version this function is not available.
In order to have accurate recordings of all our dealings we may need to impose certain contingent measures.
Please note that this function should be limited to super users only.