I would like to be able to set cancellation policies to specific reservations or clients to help better manage special event and high demand
I would like to be able to set cancellation policies on specific reservations or with specific clients to assist in managing particular periods of high demand - we can't always manage this with the cancellation on the tariff type and currently use outlook reminders to manage checking on some reservations. It's great being able to set cancellation policies for specific tariffs - but I'd like a few more options.
Anonymous
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Thank you for your suggestion on a way we can improve RMS.
Currently available in RMS 9+ is the ability to apply a Cancellation Policy directly to a specific reservation that will override any set on the selected Rate Type.
For further advancements to this feature, you may wish to subscribe to and vote on the below suggestion for including automated Cancellation Fees with a Cancellation Policy.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development