Can clients be set up as blacklisted WITHOUT staying at site?
It would be fantastic to be able to set up clients as blacklisted without them being guests. We get quite a few notifications from other parks about problematic guests (*eg slaughtered a pig in the camp kitchen at midnight!!), we don't always have much info (sometimes only a rego number) so it would be FANTASTIC to be able to setup a blacklist with very minimal information.
Meera
shared this idea
Thank you for your suggestion on a way we can improve RMS.
To setup a reported person in RMS straight onto the Blacklist without a corresponding reservation, add a new Guest Profile from the Guest Search screen.
When adding the Guest, provide as much information as you have received in the fields, including the Car Registration, any names etc then mark them onto the blacklist.
This info will come up when using the Smart Search to add a Reservation, enabling staff to identify this person as a no-go guest.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development