Since starting with RMS just a few month ago our main complain is the Booking engine 's friendly userness. we were with smaller less complex system before and their Booking engine was much nicer (display, font, customisable buttons....)

The Availability Calendar needs to be visible and accessible from the HOME page directkly with clearly visible "available room nights" regardless of the room category.
Currentky you 1st enter your dates then once you have all the rooms displaying you can go in each category to see the Availability calendar. Not sure how many guests take the time to go in each of our 7 categories to look up availability Calendar.

Also should need arrows next to the Months to make it easy for guests to swap to other month - a few have called to say they couldnt find how to go to another month.

agree - th UX for the online booking is clunky and very limited with how to refine searches and show availibility - unfortunately we are in the same situation with looking to other systems that have much better usibility for mobile customers especially.

I completely agree. The guest facing part of RMS is not good enough. When you compare it to other booking programs, the guest experience is lacking and clunky.
The calendar should show first and a potential guest should at a glance be able to see what is available on your property. They should not have to clink into each category to see.
We have three very different glamping tents, so each is its own category. However, this means that a guest must click into each one to see if it is available.
Why can't there be a main calendar that shows that on chosen dates, there is one available or two or none or whatever it is and then it should suggest the first available date that a room (tent) is available.
I've found this really disappointing the way RMS is comprehensive behind the scenes, but so poorly designed for guest use and on top of that, the mobile version is terrible. Mobile is the main way people search for accommodation.
This issue here was brought up back in 2019, so I hold no hope that you will soon look at this. I've been asking about this since we first signed up about eight months ago and nothing has changed.
We'll probably go to another Booking Company eventually if it doesn't change.

I agree. I find the booking pages not user friendly. Also the available rates should appear at the top of the blurb and pics about the room or category. Especially on mobiles this is not user friendly. I think RMS should get a working group together to give input into the interface. I see that this idea is nearly three years old and we need a very streamlined interface for customers to book.