Out Of Service
Please make out of order and service two separate options because they have 2 different meanings. It will help us to have correct occupancy and revenue reports.
As of now when we put room in maintenance it still includes in the inventory, which is not right. To take out the room from inventory we should use this option and if out service option if we still wants the room to show in the inventory.
Most of the PMS has this option but not RMS which is sad that no one really taking this topic to light as it effects daily revenue and occupancy reports.
Thank you for your suggestion on a way we can improve RMS.
Currently available in RMS 9+ is the ability to setup whether Maintenance Reservations are included as available inventory or not.
To review this, have your System Administrator go to Setup > Property Options > Property Information and edit the property profile.
In the ‘Options’ section of the Property Information tab a checkbox is available ‘Include Maintenance in Avail for Occupancy’. To exclude Maintenance as available, ensure this checkbox is not ticked then Save/Exit.
We appreciate the valuable feedback of our customers and encourage you to review other suggestions and vote on those you would find of benefit.
We will look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development