Improve Arrival Date and Pricing Adjustment Logic in RMS Cloud
In the current version of RMS Cloud, it is possible to change the arrival date for guests, but this adjustment does not affect the pricing for their stay. This limitation creates a significant issue for properties managing guests with varied lengths of stay within the same booking period.
Currently, there is no automated pricing adjustment that reflects this type of arrangement. Guests are still charged the full price based on the original check-in and check-out dates, even though they are not occupying the room for the entire duration. This leads to the following:
This situation forces us to manually adjust the room rates to reflect the actual nights each guest stays. However, this manual workaround is not efficient and can lead to errors, especially with larger bookings or more complex guest arrangements.
We kindly suggest that RMS Cloud implement a feature that adjusts room pricing according to the actual dates of stay for each guest. This would ensure that the system charges guests fairly based on their specific check-in and check-out times and helps property managers avoid time-consuming manual adjustments.
